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Intelligent quality performance assessment for e-banking security using fuzzy logic

Aburrous, Maher R.
Hossain, M. Alamgir
Thabatah, F.
Dahal, Keshav P.
Publication Date
2008
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Copyright © [2008] IEEE. Reprinted from Fifth International Conference on Information Technology: New Generations (ITNG 2008). This material is posted here with permission of the IEEE. Such permission of the IEEE does not in any way imply IEEE endorsement of any of the University of Bradford's products or services. Internal or personal use of this material is permitted. However, permission to reprint/republish this material for advertising or promotional purposes or for creating new collective works for resale or redistribution must be obtained from the IEEE by writing to pubspermissions@ ieee.org. By choosing to view this document, you agree to all provisions of the copyright laws protecting it.
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Abstract
Security has been widely recognized as one of the main obstacles to the adoption of Internet banking and it is considered an important aspect in the debate over challenges facing internet banking. The performance evaluation of e-banking websites requires a model that enables us to analyze the various imperative factors and criteria related to the quality and performance of e-banking websites. Ebanking site evaluation is a complex and dynamic problem involving many factors, and because of the subjective considerations and the ambiguities involved in the assessment, Fuzzy Logic (FL) model can be an effective tool in assessing and evaluating of e-banking security performance and quality. In this paper, we propose an intelligent performance assessment model for evaluating e-banking security websites. The proposed model is based on FL operators and produces four measures of security risk attack dimensions: direct internal attack, communication tampering attack, code programming attack and denial of service attack with a hierarchical ring layer structure. Our experimental results show that direct internal attack risk has a large impact on e-banking security performance. The results also confirm that the risk of direct internal attack for e-banking dynamic websites is doubled that of all other attacks.
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Citation
Aburrous, M. R., Hossain, M. A., Thabatah, F. and Dahal, K. P. (2008) Intelligent quality performance assessment for e-banking security using fuzzy logic. In: Fifth International Conference on Information Technology: New Generations (ITNG 2008). IEEE Computer Society. pp.420-425.
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