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    Identifying reverse exchange practices: a comparative study of laundry logistics in public hospitals (Thailand)

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    Publication date
    2018-09-07
    Author
    Bandoophanit, T.
    Breen, Liz
    Keyword
    Reverse exchange
    Practice identification
    Laundry logistics
    Public hospitals
    Thailand
    Rights
    © 2018 CILT(UK). Reproduced by permission from the copyright holder.
    Peer-Reviewed
    No
    
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    Abstract
    The effective reverse exchange of healthcare products such as laundry within a hospital environment can support the health system, for achieving the highest goal: ‘to provide regular and timely supply of clean linen to the satisfaction of patients and staff’ (Srikar et al., 2015, p. 593). Previous studies by Bandoophanit et al. (2015, 2017) assert there are constant shortages of linen availability in many Thai public hospitals which can undermine the efficacy of laundry management and quality of medical treatment. This study investigates the practices, culture, and operational performance of three large-sized public hospitals (700-2,000 beds) located in Thailand reflecting on the application of Reverse Exchanges (R/E) theory. This study contributes to the Thai healthcare agenda, a core mission of which is to “Develop the health system with quality, efficiency and equality; with participation of the people, communities and all sectors for good health of all Thai people in order to achieve a good and sustainable society following the King’s Sufficiency Economy philosophy” (Ministry of Public Health, 2018).
    URI
    http://hdl.handle.net/10454/16769
    Version
    Accepted manuscript
    Citation
    Bandoophanit T and Breen L (2018) Identifying reverse exchange practices: a comparative study of laundry logistics in public hospitals (Thailand). The Logistics Research Network Conference (LRN 2018) Sept 5-7, Plymouth, UK.
    Link to publisher’s version
    https://ciltuk.org.uk/LRNfullpapers
    Type
    Conference paper
    Collections
    Life Sciences Publications

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