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    E-government implementation: A bird’s eye view of issues relating to costs, opportunities, benefits and risks

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    Author
    Weerakkody, Vishanth J.P.
    Irani, Zahir
    Lee, Habin
    Osman, I.H.
    Hindi, N.
    Keyword
    Costs; Opportunities; Benefits; Risks; COBRA; e-government
    Peer-Reviewed
    Yes
    
    Metadata
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    Abstract
    After more than a decade of comprehensive research work in the area of electronic government (e-government), no attempt has yet been made to undertake a systematic literature review on the costs, opportunities, benefits and risks that influence the implementation of e-government. This is particularly significant given the various related challenges that governments have faced over the years when implementing e-government initiatives. Hence, the aim of this paper is to undertake a comprehensive analysis of relevant literature addressing these issues using a systematic review of 132 studies identified from the Scopus online database and Google Scholar together with a manual review of relevant papers from journals dedicated to electronic government research such as Electronic Government, an International Journal (EGIJ), International Journal of Electronic Government Research (IJEGR) and Transforming Government: People, Process, and Policy (TGPPP). The overall review indicated that although a large number of papers discuss costs, opportunities, benefits and risks, treatment of these issues have tended to be superficial. Moreover, there is a lack of empirical studies which can statistically evaluate the performance of these constructs in relation to the various e-government systems. Therefore, this research would help governments to better analyse the impact of costs, opportunities, benefits and risks on the success of e-government systems and its pre-adoption from an implementation perspective.
    URI
    http://hdl.handle.net/10454/12105
    Version
    No full-text in the repository
    Citation
    Weerakkody VJP, Irani Z, Lee H et al (2015) E-government implementation: A bird’s eye view of issues relating to costs, opportunities, benefits and risks. Information Systems Frontiers. 17(4): 889-915.
    Link to publisher’s version
    https://doi.org/10.1007/s10796-013-9472-3
    Type
    Article
    Collections
    Management and Law Publications

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