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    Citizen Adoption of E-Government Services: Exploring Citizen Perceptions of Online Services in the United States and United Kingdom

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    Publication date
    2016
    Author
    Carter, L.
    Weerakkody, Vishanth J.P.
    Phillips, B.
    Dwivedi, Y.K.
    Keyword
    Comparative research; e-government; IT diffusion and adoption; User acceptance of IT
    Peer-Reviewed
    Yes
    
    Metadata
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    Abstract
    This study presents a cross-national examination of e-government adoption in the United Kingdom and the United States. The results of partial least squares analysis indicate that disposition to trust is positively related to internet trust and government trust. Perceived ease of use and perceived usefulness have a significant impact on intention to use. Internet trust has a positive effect on intention to use. We conclude by highlighting cultural differences in e-government adoption.
    URI
    http://hdl.handle.net/10454/12103
    Version
    No full-text in the repository
    Citation
    Carter L, Weerakkody VJP, Phillips B et al (2016) Citizen Adoption of E-Government Services: Exploring Citizen Perceptions of Online Services in the United States and United Kingdom. Information Systems Management. 33(2): 124-140.
    Link to publisher’s version
    http://dx.doi.org/10.1080/10580530.2016.1155948
    Type
    Article
    Collections
    Management and Law Publications

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