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"The importance of collaboration between the project team, end-users, and stakeholders in managing complex decisions and risks in project environments"

Danquah, J.
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Publication Date
2023-07
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Peer-Reviewed
Yes
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closedAccess
Accepted for publication
2023
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Abstract
The importance of a collaborative approach between the project team, end?users and stakeholders in managing complex decisions and risks in project environments has long been emphasised. The Porter model highlights the need to focus on client needs and competitive advantage. However, a lack of resources and capability development may hinder a project team�s ability to provide appropriate services. Supervisors, team members and end?users can all play supportive roles in easing complexity in risk management and decision?making. It is important to understand standards as performance measures for decision?making, as well as the need for detailed knowledge of the project brief. The value of group decision?support systems and low?intensity involvement in decision?making underscores the importance of involving end?users in critical decisions, fostering an organisational culture that supports strategic planning, and encouraging a shift in mindset to align individual perceptions with organisational norms. Gathering and analysing information before making decisions is also essential. While some project teams perceive end?users as a threat to their professional judgement, the research emphasises the responsibility to respond to end?users� needs and highlights the value they add to risk assessment.
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Citation
Rye S and Danquah J (2023) 'The importance of collaboration between the project team, end-users, and stakeholders in managing complex decisions and risks in project environments'. APM (Association for Project Management). Blog post.
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Blog post
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