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Do agile managed information systems projects fail due to a lack of emotional intelligence?
Luong, T.T. Weerakkody, Vishanth J.P.
Luong, T.T.
Weerakkody, Vishanth J.P.
Publication Date
2021
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© The Author(s) 2019. Open Access.
This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made.
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09/10/2019
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Abstract
Agile development methodologies (ADM) have become a widely implemented project management approach in Information
Systems (IS). Yet, along with its growing popularity, the amount of concerns raised in regard to human related challenges caused
by applyingADMare rapidly increasing. Nevertheless, the extant scholarly literature has neglected to identify the primary origins
and reasons of these challenges. The purpose of this study is therefore to examine if these human related challenges are related to
a lack of Emotional Intelligence (EI) by means of a quantitative approach. Froma sample of 194 agile practitioners, EI was found
to be significantly correlated to human related challenges in agile teams in terms of anxiety, motivation, mutual trust and
communication competence. Hence, these findings offer important new knowledge for IS-scholars, project managers and human
resource practitioners, about the vital role of EI for staffing and training of agile managed IS-projects.
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Citation
Luong TT, Sivarajah U and Weerakkody V (2021) Do agile managed information systems projects fail due to a lack of emotional intelligence? Information Systems Frontiers. 23: 415-433.
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