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Recruitment and retention of the health and social care digital workforce: A rapid review
Prowse, Julie M. ; ;
Prowse, Julie M.
Publication Date
2022-12
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© 2022 The University of Bradford. This work is licensed under a Creative Commons CC-BY license (https://creativecommons.org/licenses/by/4.0/)
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Abstract
The recruitment and retention of a digital health and social care workforce in the United Kingdom (UK)
is challenging for several reasons that include the shortages of these employees in the National Health
Service (NHS) and social care and the high demand for digital skills from other sectors (HEE, 2021a;
NHS Providers, 2017). Brown (2022:7) notes that ‘high staff turnover rates, chronic recruitment and
retention issues, and low morale are increasingly identified as major challenges for those working in
social care’. Liu et al., (2019:5) in their report ‘NHS Informatics workforce in England: Phase 1 Project
Report’ estimated that the size of the NHS informatics workforce in 2019 was between 40,640 Full
Time Equivalents (FTEs) to 53,936 FTEs based on electronic staff records. However, significant
shortages in digital and information technology staff in health and social care were identified that pose
a challenge. This rapid review examines the strategies used to recruit and retain the health and social
care digital workforce and potential solutions to issues raised.
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Citation
Prowse JM, Sutton C and Randell R (2022) Recruitment and retention of the health and social care digital workforce: A rapid review. Working Paper. Workforce Observatory for the West Yorkshire Health and Care Partnership. University of Bradford.
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Working paper