Dwivedi, Y.K.Kelly, G.Janssen, M.Rana, Nripendra P.Slade, E.L.Clement, M.2020-09-262020-10-092020-09-262020-10-092018-06Dwivedi YK, Kelly G, Janssen M et al (2018) Social Media: The Good, the Bad, and the Ugly. Information Systems Frontiers. 20(3): 419-423.RMSID:212592889http://hdl.handle.net/10454/18103Yesen© Springer Science+Business Media, LLC, part of Springer Nature 2018. Reproduced in accordance with the publisher's self-archiving policy. The final publication is available at Springer via https://doi.org/10.1007/s10796-018-9848-5.Social mediaSocial media toolsCommunicatione-participationVirtual presenceOnline communitiesEditorialhttps://doi.org/10.1007/s10796-018-9848-52020-09-26