Publication date
2015Author
Walton, MichaelPeer-Reviewed
YesOpen Access status
closedAccess
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This case highlights the complexities involved in the management of a group of professionally qualified specialists housed in a business unit 200 miles away from the corporate headquarters. Providing a unique set of niche products and services this specialist group functioned as a semi-autonomous business unit. Without adequate regular supervision from Head Office (HQ), internal competition and rivalry resulted in conflict, acrimony and tension which unsettled the staff, caused staff illness and created a toxic working environment.Version
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Walton M (2015) Power mad: A Case of Professional Services. In: Karanika-Murray M and Biron C (Eds.) Derailed Organizational Interventions for Stress and Well-Being. Confessions of Failure and Solutions for Success. Dordrecht, Netherlands: Springer Science and Business Media: 127-133.Link to Version of Record
https://doi.org/10.1007/978-94-017-9867-9_15Type
Book chapterae974a485f413a2113503eed53cd6c53
https://doi.org/10.1007/978-94-017-9867-9_15