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dc.contributor.authorMatthias, Olga
dc.contributor.authorBuckle, M.
dc.date.accessioned2016-09-22T16:50:59Z
dc.date.available2016-09-22T16:50:59Z
dc.date.issued2015
dc.identifier.citationMatthias O and Buckle M (2015) Accidental lean: performance improvement in an NHS hospital and reflections on the role of operations strategy. In: Radnor ZJ and Bateman N (Eds.) Public Service Operations Managment: A Research Handbook. Abingdon, UK: Routledge: 52-72.en
dc.identifier.urihttp://hdl.handle.net/10454/9445
dc.descriptionNoen
dc.subjectNHS; Hospitals; Operations strategy; Performance measurement; Performance improvementen
dc.titleAccidental lean: performance improvement in an NHS hospital and reflections on the role of operations strategy
dc.status.refereedYesen
dc.typeBook chapter
dc.type.versionNo full-text in the repositoryen


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