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    Managerial training and development in telecommunication organizations in Palestine

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    Publication date
    2015
    Author
    Sabella, Anton R.
    Analoui, Farhad
    Keyword
    Human resource management
    ; Management development
    ; Training management
    ; Management development
    ; SMEs
    Peer-Reviewed
    Yes
    
    Metadata
    Show full item record
    Abstract
    The purpose of this paper is to explore the nature and extent of management development and training in Palestinian telecommunication organizations using a basic trichotomous (three-stage) model: needs assessment, training development, and evaluation. A survey questionnaires supported by semi-structured interviews was conducted to capture and corroborate the issues raised by middle and senior managers. Subsequently, the valid data were analysed using Statistical Package for the Social Sciences and was tabulated for the purpose of interpretation and comparison with the findings available from literature. Despite the systematic approach to training and development, the findings revealed inadequacy deriving from heavy emphasis on conventional methods throughout the three stages particularly the formal in-house training; the current system does not offer a holistic approach to meet the challenging needs for management development. The study adopts an exploratory in depth empirical investigation in Palestinian telecommunication organizations, it provides insight into management training and development in the private sector in Palestine. It has profound theoretical and practical implications for the increased effectiveness of management in the region and beyond. The use of trichotomous approach explores the entire process, rather than implementation alone, thus the findings will have practical implications for the researcher and practitioners to design, implement, and systematically appraise the effectiveness of training development initiatives. This paper offers both professionals and academics a fresh perspective on training and development in Palestinian telecommunication organizations; it highlights the importance of such activity, and stresses on the need for the design of programmes that can adequately incorporate the individual and corporate needs for development.
    URI
    http://hdl.handle.net/10454/9095
    Version
    No full-text in the repository
    Citation
    Sabella AR and Analoui F (2015) Managerial training and development in telecommunication organizations in Palestine. Journal of Management Development. 34(6): 685-703.
    Link to publisher’s version
    http://dx.doi.org/10.1108/Jmd-08-2014-0083
    Type
    Article
    Collections
    Social Sciences Publications

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