Managerial training and development in telecommunication organizations in Palestine
Publication date
2015Keyword
Human resource management; Management development
; Training management
; Management development
; SMEs
Peer-Reviewed
Yes
Metadata
Show full item recordAbstract
The purpose of this paper is to explore the nature and extent of management development and training in Palestinian telecommunication organizations using a basic trichotomous (three-stage) model: needs assessment, training development, and evaluation. A survey questionnaires supported by semi-structured interviews was conducted to capture and corroborate the issues raised by middle and senior managers. Subsequently, the valid data were analysed using Statistical Package for the Social Sciences and was tabulated for the purpose of interpretation and comparison with the findings available from literature. Despite the systematic approach to training and development, the findings revealed inadequacy deriving from heavy emphasis on conventional methods throughout the three stages particularly the formal in-house training; the current system does not offer a holistic approach to meet the challenging needs for management development. The study adopts an exploratory in depth empirical investigation in Palestinian telecommunication organizations, it provides insight into management training and development in the private sector in Palestine. It has profound theoretical and practical implications for the increased effectiveness of management in the region and beyond. The use of trichotomous approach explores the entire process, rather than implementation alone, thus the findings will have practical implications for the researcher and practitioners to design, implement, and systematically appraise the effectiveness of training development initiatives. This paper offers both professionals and academics a fresh perspective on training and development in Palestinian telecommunication organizations; it highlights the importance of such activity, and stresses on the need for the design of programmes that can adequately incorporate the individual and corporate needs for development.Version
No full-text in the repositoryCitation
Sabella AR and Analoui F (2015) Managerial training and development in telecommunication organizations in Palestine. Journal of Management Development. 34(6): 685-703.Link to Version of Record
https://doi.org/10.1108/Jmd-08-2014-0083Type
Articleae974a485f413a2113503eed53cd6c53
https://doi.org/10.1108/Jmd-08-2014-0083