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    Where are you? A preliminary examination of the track and trace mechanisms in place to facilitate effective closed-loop medical equipment retrieval in the National Health Service (NHS) (UK)

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    BAM 2016 full paper final version Breen et al June 2016.pdf (554.2Kb)
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    Publication date
    2016-09
    Author
    Breen, Liz
    Xie, Y.
    Cherrett, T.
    Keyword
    Medical equipment; Reverse logistics; Asset management; Healthcare operations; Track and trace mechanisms
    Rights
    © 2016 BAM. Reproduced with the permission of the British Academy of Management.
    Peer-Reviewed
    n/a
    
    Metadata
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    Abstract
    The National Health Service (UK) is wholly accountable and heavily scrutinised for its strategy, activity, performance and spending (Appleby, 2016; NHS Confederation, 2016; Parliament UK, 2010), and much research has been undertaken as to its effectiveness at managing its operations and its competency in doing so (Gov.Uk, 2016; National Audit Office, 1999)). The impact of not performing adequately combined with threats such as funding cuts (King’s Fund, 2016), government intervention and private sector competition; has led to uncertainty and disillusion with the sustainability of the service (Hunter, 2016). Based on current economic concerns, this paper chooses to focus on the area of Medical Equipment Loans Services where products are released to patients to aid therapeutic rehabilitation and physical mobility. The aim of this study is to examine the process of product retrieval in a multi-case study analysis and consider how value-added technologies can be used to improve retrieval success rates.
    URI
    http://hdl.handle.net/10454/8664
    Version
    final draft paper
    Citation
    Breen L, Xie Y and Cherrett T (2016) Where are you? A preliminary examination of the track and trace mechanisms in place to facilitate effective closed-loop medical equipment retrieval in the National Health Service (NHS) (UK). BAM 2016, British Academy of Management, Newcastle, September 2016.
    Link to publisher’s version
    https://www.bam.ac.uk/civicrm/event/info?id=3013
    Type
    Conference paper
    Collections
    Management and Law Publications

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