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    The Myth of the Universal User. Pursuing a Cultural Variable in ICT Design for Conflict Management through Quantitative Analysis: Implications from a Ugandan Case Study.

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    GSutherlin2014PhD.pdf (5.144Mb)
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    Publication date
    2015-12-08
    Author
    Sutherlin, Gwyneth Burke
    Supervisor
    Chesters, Graeme S.
    Keyword
    Conflict, Culture, Cognitive, Linguistics, Information and communication technology (ICT), Technology, Uganda, Political Participation
    Rights
    Creative Commons License
    The University of Bradford theses are licenced under a Creative Commons Licence.
    Institution
    University of Bradford
    Department
    School of Social and International Studies, Department of Peace Studies
    Awarded
    2014
    
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    Abstract
    This study took a novel experimental approach from the field of cognitive linguistics to quantitatively describe the impact of culture on the use of mobile information and communication technology (ICT) in the context of peace and conflict. Beginning with the hypothesis that ICT reflects a mono-cultural perspective for collecting and organizing information, this study tested how a failure to adapt at a cognitive level resulted in distorted narratives. This distortion has problematic implications for democratic participation in postconflict contexts and in data aggregation initiatives that inform policy decisions related to governance, election monitoring, human rights abuse reporting, and conflict management more broadly. Fieldwork from the Acholi region of Uganda supported the conclusion that current ICT tools used in conflict management contexts fundamentally distort the narratives they were designed to collect at a cognitive level. Findings from this research also presented avenues for software development around a new variable for cultural communication preference.
    URI
    http://hdl.handle.net/10454/7510
    Type
    Thesis
    Qualification name
    PhD
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    Theses

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