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dc.contributor.authorCarter, B.*
dc.contributor.authorDanford, A.*
dc.contributor.authorHowcroft, D.*
dc.contributor.authorRichardson, H.*
dc.contributor.authorSmith, Andrew J.*
dc.contributor.authorTaylor, P.*
dc.date.accessioned2015-10-26T12:09:06Z
dc.date.available2015-10-26T12:09:06Z
dc.date.issued2016
dc.identifier.citationCarter B, Danford A, Howcroft H, Richardson H, Smith A and Taylor P (2016) Uncomfortable Truths – Teamworking under Lean in the UK. International Journal of Human Resource Management. 28(3): 449-467.en_US
dc.identifier.urihttp://hdl.handle.net/10454/7449
dc.descriptionyesen_US
dc.description.abstractThis article responds to a recent contribution to this journal. Procter and Radnor (2014) provide an account of teamworking in the UK Civil Service, specifically Her Majesty’s Revenue and Customs (HMRC), which focuses on the relationship between recently implemented lean work organisation and teams and teamworking. This intervention is prompted by criticism of the present authors’ published research into lean in the same locus (e.g. Carter et al, 2011a; 2011b; 2013a; 2013b). Procter and Radnor claim, without foundation we argue, that our work is ‘one-sided’ and that theirs delivers a ‘more nuanced’ analysis of lean in this government department - and it follows - of the lean phenomenon more generally. Our riposte critiques their article on several grounds. Firstly, it suffers from problems of logic and construction, conceptual confusion and definitional imprecision. Methodological difficulties and inconsistent evidence contribute additionally to analytical weakness. Included in our response are empirical findings on teamworking at HMRC, which challenge Procter and Radnor’s evidential basis and further reveal the shortcomings of their interpretation.en_US
dc.language.isoenen_US
dc.relation.isreferencedbyhttp://dx.doi.org/10.1080/09585192.2015.1111251en_US
dc.rights© 2016 Taylor & Francis. Reproduced in accordance with the publisher's self-archiving policy. This is an Accepted Manuscript of an article to be published by Taylor & Francis in the International Journal of Human Resource Management: http://www.tandfonline.com/toc/rijh20/currenten_US
dc.subjectLean, Lean working, Teams, Teamworking, Targets, New public management, HMRCen_US
dc.titleUncomfortable Truths – Teamworking under Lean in the UK.en_US
dc.status.refereedYesen_US
dc.date.Accepted2015-10-16
dc.date.application2016-01-29
dc.typeArticleen_US
dc.type.versionAccepted manuscripten_US


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