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dc.contributor.authorSirriyeh, R. (See also Harrison, R.)*
dc.contributor.authorArmitage, Gerry R.*
dc.contributor.authorGardner, Peter H.*
dc.contributor.authorLawton, R.*
dc.date.accessioned2015-01-06T15:23:34Z
dc.date.available2015-01-06T15:23:34Z
dc.date.issued2010-08-01
dc.identifier.citationSirriyeh R, Armitage G, Gardner P et al (2010) Medical Error: exploring the perspectives of management staff. International Journal of Palliative Nursing. 16(8): 377-86.
dc.identifier.urihttp://hdl.handle.net/10454/7004
dc.descriptionNo
dc.description.abstractThis study explores the experiences of health professionals in managerial roles at various levels in child and adult hospice care in northern England, studying perspectives around managing medical error, the issues that arise, and the challenges faced. A multicentred, descriptive, exploratory design was adopted. The sample comprised 10 hospice managers (five deputy and five senior managers) from four hospices (two adult and two children's) in the north of England. Participants took part in individual semi-structured interviews, which lasted between 45–60 minutes each. Interviews were transcribed and analysed by a team of three researchers, including two health psychologists and one nurse using a qualitative analytic framework. Emerging themes appeared to be inter-related and were ultimately linked to two meta-concepts; underpinning and fundamental to the data, these issues were intrinsically tied to all emerging themes. Primary themes were defined by their explanatory power and regularity. Primary themes highlighted the impact of managing error on management teams at a professional and personal level, the challenges for error management in hospice settings, the use of error management tools, and the conceptualization of blame in these settings. The strong influence of the health-care setting in which an error takes place on the outcomes of an error event for the health professional, managers, health-care organizations, and ultimately patients was evident.
dc.relation.isreferencedbyhttps://doi.org/10.12968/ijpn.2010.16.8.377
dc.subjectError management
dc.subjectSystems approach
dc.subjectHuman factors
dc.subjectPalliative care
dc.titleMedical Error: exploring the perspectives of management staff
dc.status.refereedYes
dc.typeArticle
dc.type.versionNo full-text in the repository
dc.openaccess.statusclosedAccess


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