Publication date
2009Peer-Reviewed
YesOpen Access status
closedAccess
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This paper aims to evaluate the aims and methods of appraisal, and the difficulties encountered in the appraisal process. The paper uses a review of the literature to evaluate the development of appraisals and argues that the critical area of line management development that was identified as a critical success factor in appraisals has been ignored in the later literature evaluating the effectiveness of performance appraisals. The review identifies the lack of theoretical development in appraisal and argues the psychological approach of analysis and a more critical realisation of appraisal, re‐evaluating the challenge to remove subjectivity and bias in judgement of appraisal. Further evaluation of key interpersonal skills is required for appraisal systems to develop performance. The use and design of performance pay in public and private services linked to appraisal have not always improved organisational performance and can contribute to reduced motivation. Little research has evaluated the current increases in using appraisals and the changes in focus from appraisal to performance management. The paper adds value to the existing body of knowledge and offers insights for practitioners and researchers.Version
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Prowse P and Prowse JM (2009) The Dilemma of Performance Appraisal. Measuring Business Excellence. 13(4): 69-77.Link to Version of Record
https://doi.org/10.1108/13683040911006800Type
Articleae974a485f413a2113503eed53cd6c53
https://doi.org/10.1108/13683040911006800