Browsing Management and Law Publications by Author "Walton, Michael"
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Carnage in the research lab: power, personality and neglectWalton, Michael (2015)
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Power mad: a case of professional servicesWalton, Michael (2015)This case highlights the complexities involved in the management of a group of professionally qualified specialists housed in a business unit 200 miles away from the corporate headquarters. Providing a unique set of niche products and services this specialist group functioned as a semi-autonomous business unit. Without adequate regular supervision from Head Office (HQ), internal competition and rivalry resulted in conflict, acrimony and tension which unsettled the staff, caused staff illness and created a toxic working environment.