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dc.contributor.authorSmith, Andrew J.*
dc.contributor.authorElliott, F.*
dc.date.accessioned2014-04-28T11:21:22Z
dc.date.available2014-04-28T11:21:22Z
dc.date.issued2012
dc.identifier.citationSmith A and Elliott F (2012) The demands and challenges of being a retail store manager: 'Handcuffed to the front doors'. Work, Employment and Society. 26(4): 676-684.
dc.identifier.urihttp://hdl.handle.net/10454/6196
dc.description.abstractThis article presents a vivid account of the day to day reality of a female manager in a busy UK city centre food retail store. Insights into some of the transformations in retail work are illuminated, namely restricted store budgets, lean staffing and a long-hours culture. The combination of these factors has resulted in increasing workplace demands and time pressures, with health and well-being consequences. This unique account enhances understandings of the twin challenges for managers in attempting to accommodate work-life balance for their staff and themselves personally. Despite these workplace pressures, the narrative is peppered with instances of practical and emotional concern and support.en
dc.relation.isreferencedbyhttp://dx.doi.org/10.1177/0950017012445091
dc.subjectREF 2014; Gender; Long-hours culture; Management; Retail; Well-being; Work-life balance
dc.titleThe demands and challenges of being a retail store manager: 'Handcuffed to the front doors'
dc.typeArticle


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