The demands and challenges of being a retail store manager: 'Handcuffed to the front doors'
dc.contributor.author | Smith, Andrew J. | * |
dc.contributor.author | Elliott, F. | * |
dc.date.accessioned | 2014-04-28T11:21:22Z | |
dc.date.available | 2014-04-28T11:21:22Z | |
dc.date.issued | 2012 | |
dc.identifier.citation | Smith A and Elliott F (2012) The demands and challenges of being a retail store manager: 'Handcuffed to the front doors'. Work, Employment and Society. 26(4): 676-684. | |
dc.identifier.uri | http://hdl.handle.net/10454/6196 | |
dc.description.abstract | This article presents a vivid account of the day to day reality of a female manager in a busy UK city centre food retail store. Insights into some of the transformations in retail work are illuminated, namely restricted store budgets, lean staffing and a long-hours culture. The combination of these factors has resulted in increasing workplace demands and time pressures, with health and well-being consequences. This unique account enhances understandings of the twin challenges for managers in attempting to accommodate work-life balance for their staff and themselves personally. Despite these workplace pressures, the narrative is peppered with instances of practical and emotional concern and support. | en |
dc.relation.isreferencedby | http://dx.doi.org/10.1177/0950017012445091 | |
dc.subject | REF 2014; Gender; Long-hours culture; Management; Retail; Well-being; Work-life balance | |
dc.title | The demands and challenges of being a retail store manager: 'Handcuffed to the front doors' | |
dc.type | Article |