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    Aggregation and the Role of Trusted Third Parties in SME E-Business Engagement: A Regional Policy Issue

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    Publication date
    2006-08
    Author
    Lockett, Nigel
    Brown, D.H.
    Keyword
    Aggregation
    E-business;
    ICT Adoption
    Intermediaries
    Rights
    © 2006 SAGE Publications. Reproduced in accordance with the publisher's self-archiving policy.
    Peer-Reviewed
    Yes
    
    Metadata
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    Abstract
    It is against the background of low engagement by SMEs in e-business that this paper seeks to highlight the potential importance of aggregation and of the role of trusted third parties in facilitating higher levels of involvement. The paper is based on an ongoing SME e-business research programme and reports on some recent research on SMEs that were using high complexity e-business applications and explores the extent to which the research findings could address the core concern of low engagement. This qualitative case study based research includes analysis of data collected from 13 community intermediaries, acting as trusted third parties. It concludes that the role of community intermediaries appears to be central to the adoption of critical e-aggregation applications provided by service providers. For policymakers, this important role of critical e-aggregation applications in facilitating e-business engagement by SMEs has emerged as part of this research but there is limited evidence of policy initiatives that reflect this.
    URI
    http://hdl.handle.net/10454/609
    Citation
    Lockett, N. and D. Brown (2006). Aggregation and the Role of Trusted Third Parties in SME E-Business Engagement: A Regional Policy Issue. International Small Business Journal. Vol. 24, pp. 379-404.
    Link to publisher’s version
    http://isb.sagepub.com/cgi/content/abstract/24/4/379
    Type
    Article
    Collections
    Management and Law Publications

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