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    Strategic management training and development: An exploration into the extent and nature of senior and middle managers' development in the Palestinian telecommunication sector.

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    AN EXPLORATION INTO THE EXTENT AND NATURE OF SENIOR AND MIDDLE MANAGERS¿ DEVELOPMENT IN THE PALESTINIAN TELECOMMUNICATION~1.pdf (2.819Mb)
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    Publication date
    2013-12-09
    Author
    Sabella, Anton R.
    Supervisor
    Analoui, Farhad
    Morvaridi, Behrooz
    Keyword
    Human Resource Management
    Management
    Management development and training
    Senior and middle managers
    Senior managers
    Middle managers
    Telecommunication industry
    Palestine
    Rights
    Creative Commons License
    The University of Bradford theses are licenced under a Creative Commons Licence.
    Institution
    University of Bradford
    Department
    School of Social and International Studies
    Awarded
    2013
    
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    Abstract
    This research explores the nature and extent of management development and training of senior and middle managers working in Palestinian telecommunication organizations using a basic trichotomous (three-stage) model: needs assessment, training development, and evaluation. A critical review of the literature is presented to identify the different approaches and key principles that make up the field of training and development. Using the survey approach, primary data were collected to answer the research question. A total of 142 questionnaires were distributed among senior and middle managers with 110 questionnaires being completed and returned (77 per cent response rate). Field work was also supported with 10 selected interviews with high ranking officials in the surveyed organizations to help corroborate the results. Thereafter, data was analysed using SPSS and spread sheets, and then compared with data available from literature. Despite the presence of a rather systematic approach to training, the findings show that the current status of training in the surveyed organizations is inadequate with heavy emphasis on traditional methods throughout the three stages; the current system does not offer a holistic perspective to training and development. This study presents an exploratory investigation into the training status in telecommunication organizations. It provides a fundamental foundation for future research aimed at expanding the available knowledge within the context of the study. In addition, specific strengths and weaknesses in the current system are identified using the trichotomous model in a more practical manner. Overall, this thesis offers both professionals and academics a fresh perspective on training in Palestinian telecommunication organizations; it not only highlights the importance of training but also stresses that future initiatives and programs are more carefully designed and implemented.
    URI
    http://hdl.handle.net/10454/5761
    Type
    Thesis
    Qualification name
    PhD
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    Theses

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