An empirical investigation of total quality management in Palestine: A proposed generic framework of implementation. The construction of a generic framework for effective TQM implementation in Palestinian organisations: An empirical investigation of critical quality factors and best practice.
AuthorBaidoun, Samir D.
KeywordTotal quality management (TQM)
Critical quality factors
TQM implementation framework
The University of Bradford theses are licenced under a Creative Commons Licence.
InstitutionUniversity of Bradford
DepartmentManagement Centre. European Centre for Total Quality Management.