An empirical investigation of total quality management in Palestine: A proposed generic framework of implementation. The construction of a generic framework for effective TQM implementation in Palestinian organisations: An empirical investigation of critical quality factors and best practice.

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Publication date
2009-10-28T15:29:16ZAuthor
Baidoun, Samir D.Supervisor
Zairi, MohamedKeyword
Total quality management (TQM)Critical quality factors
Best practice
TQM implementation framework
Triangulation
Palestinian organisations
Developing economies
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The University of Bradford theses are licenced under a Creative Commons Licence.
Institution
University of BradfordDepartment
Management Centre. European Centre for Total Quality Management.Awarded
2000