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    ERP Software implementation: An integrative framework

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    Publication date
    2001
    Author
    Al-Mudimigh, A.S.
    Zairi, Mohamed
    Al-Mashari, M.
    Keyword
    ERP Implementation
    Macro-implementation
    Micro-implementation
    Peer-Reviewed
    Yes
    
    Metadata
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    Abstract
    ERP implementation is a socio-technical challenge that requires a fundamentally different outlook from technologically-driven innovation, and will depend on a balanced perspective where the organisation as a total system is considered. ERP implementation is considered to rely on behavioural processes and actions. It is a process that involves macro-implementation at the strategic level, and micro-implementation at the operational level. This therefore means that implementation in the context of ERP systems is not possible through an ON/OFF approach whereby deployment of the new systems will necessarily yield the desired and expected results. Understanding the implementation process through a balanced perspective will therefore prevent any unpleasant surprises, and will ensure and guide the change process to be embedded in a painless fashion. The balanced perspective means that socio-technical considerations must be borne in mind; the strategic, tactical and operational steps clearly defined; and the expected benefits evaluated and tracked through creating seamless and solid integration. This paper proposes an integrative framework for ERP implementation based on an extensive review of the factors and the essential elements that contribute to success in the context of ERP implementation.
    URI
    http://hdl.handle.net/10454/3398
    Version
    No full-text available in the repository
    Citation
    Al-Mudimigh, A., Zairi, M. and Al-Mashari, M. (2001). ERP Software implementation: An integrative framework. European Journal of Information Systems. Vol. 104, No. 4, pp. 216-226.
    Link to publisher’s version
    http://dx.doi.org/10.1057/palgrave.ejis.3000406
    Type
    Article
    Collections
    Management and Law Publications

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