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    Enterprise resource planning: A taxonomy of critical factors.

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    Publication date
    2003
    Author
    Zairi, Mohamed
    Al-Mudimigh, A.S.
    Al-Mashari, M.
    Keyword
    ERP
    Critical success factors
    Taxonomy
    Deployment
    Evaluation
    Peer-Reviewed
    Yes
    
    Metadata
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    Abstract
    This paper presents a novel taxonomy of the critical success factors in enterprise resource planning (ERP) implementation process. ERP benefits cannot be fully realised unless a strong alignment and reconciliation mechanism is established between technical and organisational imperatives based on the principles of process orientation. It is suggested in the taxonomy that measurement takes place in a balanced perspective, and for the purpose of providing useful information that can enable the decision making process and, which can help deliver the corporate objectives and therefore lead the business competitively forward. Upon this premise, the taxonomy is based on a comprehensive analysis of ERP literature combining research studies and organisational experiences. The taxonomy reflects the essential features of ERP systems, as being built based on the principles of business process management. Furthermore, it illustrates that ERP benefits are realised when a tight link is established between implementation approach and business process performance measures.
    URI
    http://hdl.handle.net/10454/3257
    Version
    No full-text available in the repository
    Citation
    Mohammed, Z., Al-Mudimigh, A. and Al-Mashari, M. (2003). Enterprise resource planning: A taxonomy of critical factors. European Journal of Operational Research. Vol. 146, No. 2, pp. 352-364.
    Link to publisher’s version
    http://dx.doi.org/10.1016/S0377-2217(02)00554-4
    Type
    Article
    Collections
    Management and Law Publications

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