New technology and changing organisational forms: implications for managerial control and skills.
Publication date
2002Peer-Reviewed
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closedAccess
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Changes in organisational forms are central to the way new technologies impact on the future of work and employment. Drawing on case¿study evidence of a call centre and its client relations and a multinational IT firm and its partnership with a government department, this paper explores the implications for skill and managerial control.Version
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Grimshaw, D., Cooke, F.L., Grugulis, C.I. and Vincent, S. (2002). New technology and changing organisational forms: implications for managerial control and skills. New Technology Work and Employment. Vol. 17, No. 3, pp. 186-203.Link to Version of Record
https://doi.org/10.1111/1468-005X.00104Type
Articleae974a485f413a2113503eed53cd6c53
https://doi.org/10.1111/1468-005X.00104