• Analysis of Challenges for Blockchain Adoption within the Indian Public Sector: An Interpretive Structural Modelling Approach

      Rana, Nripendra P.; Dwivedi, Y.K.; Hughes, D.L. (2021)
      Purpose – Blockchain is one of the most significant emerging technologies that is set to transform many aspects of industry and society. However, it has several major technical, social, legal, environmental and ethical complexities that offer significant challenges for mainstream use within the public sector. The Covid-19 pandemic has compelled many public sector employees to work remotely, highlighting a number of challenges to blockchain adoption within the Indian context signifying the pertinence of this research topic in the post-pandemic era. This study offers insight to researchers and policymakers alike on how such challenges are interdependent within this important subject. Design/methodology/approach – We explored 16 unique sets of challenges selected from the literature and gathered data from nine experts from government settings, healthcare and education sectors and academia who have significant knowledge and experience of blockchain implementation and use in their respective organisations. The implementation of Interpretive Structural Modelling (ISM) and MICMAC provided a precise set of driving, linkage and dependent challenges that were used to formulate the framework. Findings – The developed ISM framework is split into six different levels. The results suggest that the bottom level consists of challenges such as ‘Lack of standards (C9)’ and ‘Lack of validation (C10)’ form the foundation of the hierarchical structure of blockchain adoption. However, the topmost level consists of a highly dependent challenge termed ‘adoption of blockchain in the public sector (C16)’. The research filters the selected set of five challenges to develop a parsimonious model and formulated six propositions to examine the impact of ‘lack of standard (C9)’, ‘lack of validation (C10)’ on ‘security issues (C3)’ and ‘privacy concerns (C2)’, which eventually determine individuals’ ‘reluctance to use blockchain technology (C12)’. Originality/Value – This research fills a key gap in exiting research by exploring the key challenges in blockchain adoption within the public sector by developing a valuable framework to model this important topic. To the best of our knowledge, this is the first paper to address these challenges and develop a parsimonious model for challenges of blockchain adoption in the public sector settings.
    • Critical factors affecting leadership: a higher education context

      Hassan, A.; Gallear, D.; Sivarajah, Uthayasankar (2018)
      Purpose – While the importance of leadership in various domains has been highlighted in the extant literature, effective leadership in the context of higher education sector has not been well addressed in the leadership scholarship. There is a need to address the challenge of leadership effectiveness in the education sector, including business schools, given the failures noticed in the sector attributed to poor-quality leadership. The purpose of this study was therefore to explore the factors that affected leadership in the context of higher education institutions. Design/methodology/approach – The research is exploratory in nature as the study critically reviewed extant literature surrounding leadership practices specifically from a public-sector context to identify factors affecting leadership effectiveness. Findings – The findings of the study pointed out that, regardless of the nation or organisation, leadership effectiveness is a factor that is dependent on how well the followers have accepted the leader. This indicates that, amongst the different challenges explored in this study, leadership effectiveness is not only a challenge by itself but is also affected by other challenges, including leadership practice and style. Research limitations/implications – This research provides a better understanding of the critical factors affecting leadership practice of deans of business schools and how the styles’ influence on leadership practice, the relationship between leadership practice and leadership effectiveness and how leadership style translates into leadership effectiveness. Originality/value – This research contributes to the growing body of knowledge surrounding leadership scholarship from a public-sector context about the challenges that affect leadership effectiveness in the context of HEIs and stimulates further investigation into those challenges.
    • The development of a new transformational leadership questionnaire.

      Alimo-Metcalfe, Beverly M.; Alban-Metcalfe, R.J. (2001)
      This study sought to investigate the characteristics of 'nearby' leaders by eliciting the constructs of male and female top, senior, and middle-level managers and professionals working in organizations in two large UK public sectors (local government and the National Health Service). An instrument, the Transformational Leadership Questionnaire (TLQ-LGV), was developed and piloted on a national sample of 1464 managers working for local government organizations. Analysis of the data, presented here, revealed the existence of nine highly robust scales with high reliabilities (.85) and with convergent validity (range r = .46 to .85). These findings are discussed, together with suggestions for subsequent research.
    • Examining citizens' perceived value of internet of things technologies in facilitating public sector services engagement

      El-Haddadeh, R.; Weerakkody, Vishanth J.P.; Osmani, M.; Thakker, Dhaval; Kapoor, K.K. (2019-04)
      With the advancement of disruptive new technologies, there has been a considerable focus on personalisation as an important component in nurturing users' engagement. In the context of smart cities, Internet of Things (IoT) offer a unique opportunity to help empower citizens and improve societies' engagement with their governments at both micro and macro levels. This study aims to examine the role of perceived value of IoT in improving citizens' engagement with public services. A survey of 313 citizens in the UK, engaging in various public services, enabled through IoT, found that the perceived value of IoT is strongly influenced by empowerment, perceived usefulness and privacy related issues resulting in significantly affecting their continuous use intentions. The study offers valuable insights into the importance of perceived value of IoT-enabled services, while at the same time, providing an intersectional perspective of UK citizens towards the use of disruptive new technologies in the public sector.
    • Influencing subjective well-being for business and sustainable development using big data and predictive regression analysis

      Weerakkody, Vishanth J.P.; Sivarajah, Uthayasankar; Mahroof, Kamran; Maruyama, Takao; Lu, Shan (2020)
      Business leaders and policymakers within service economies are placing greater emphasis on well-being, given the role of workers in such settings. Whilst people’s well-being can lead to economic growth, it can also have the opposite effect if overlooked. Therefore, enhancing subjective well-being (SWB) is pertinent for all organisations for the sustainable development of an economy. While health conditions were previously deemed the most reliable predictors, the availability of data on people’s personal lifestyles now offers a new dimension into well-being for organisations. Using open data available from the national Annual Population Survey in the UK, which measures SWB, this research uncovered that among several independent variables to predict varying levels of people's perceived well-being, long-term health conditions, one's marital status, and age played a key role in SWB. The proposed model provides the key indicators of measuring SWB for organisations using big data.