• Adaptive Water Management Concepts: Principles and Applications for Sustainable Development

      Edalat, F.D.; Abdi, M. Reza (2017)
      his book explores a new framework of Adaptive Water Management (AWM) for evaluating existing approaches in urban water management. It highlights the need to adopt multidisciplinary strategies in water management while providing an in-depth understanding of institutional interactions amongst different water related sectors. The key characteristics of AWM i.e. polycentric governance, organisational flexibility and public participation are investigated and described through a critical review of the relevant literature. The book presents an empirical case study undertaken in a selected developing-country city to investigate the potential gaps between the current water management approaches and possible implementation of AWM. Feasibility of AWM operations is examined in an environment surrounded by established water management structure with centralised governance and an institutional process based on technical flexibility. The key elements of AWM performance are (re)structured and transformed into decision support systems. Multi criteria decision models are developed to facilitate quantification and visualization of the elements derived from the case study, which is involved with water companies and water consumers. The book describes how the concept of AWM, along with structuring suitable decision support systems, can be developed and applied to developing-country cities. The book highlights the barriers for applying the AWM strategies that include established centralised decision making, bureaucratic interactions with external organisations, lack of organisational flexibility within the institutions, and lack of recognition of public role in water management. The findings outline that despite the lack of adaptability in the current water management in the case study, as an example of developing countries, there are positive attitudes among water professionals and the public towards adaptability through public-institutional participation.
    • Lean and Agile Supply Chain Management: A Case of IT Distribution Industry in the Middle East

      Abdi, M. Reza; Edalat, F.D.; Abumusa, S. (2016)
      Supply chain management (SCM) as one of the important research topics plays a major role in performance of organizations/stakeholders operating as the supply chain tiers. Many studies have been published to find the best theory and strategy, which can be applied to each industry or market. SCM is still a developing field and there are still gaps in understanding what its design strategies and boundaries are. There are two major modes of managing supply chain (i) lean supply chain which emphasize supply chain efficiency and (ii) agile supply chains which emphasize supply chain responsiveness and flexibility. This chapter reviews two modes of lean and agile supply chain in Information Technology (IT) distribution field in the emerging markets in the Middle East. The chapter presents key characteristics of lean and agile supply chains in IT industry. It investigates how a suitable supply chain policy can be adopted by IT hardware and services distributors in the Middle East through a case study. Is it a lean supply chain policy which emphasizes efficiency? Or is it an agile supply chain policy which emphasizes responsiveness and flexibility? Or is it an integrated lean-agile policy based on specific activities aimed at specific results? The chapter discusses leanness and agility with a focus on the main activities carried out by IT distributors that include orders processing, professional services, inventory and logistic services. IT industry has been characterized by continuous and rapid market and customer requirements changes. These changes are applicable on all IT products/services such as networking, information security, software, service support, smart phones, IP telephony, CCTV, wireless…etc. Therefore, in IT industry, both manufacturing and service operation should be included in planning processes across its supply chain. The primary data was acquired through specifically designed interviews. The questions were based on the core factors investigated in the literature of operation management, strategic management and marketing related to IT supply chain. The core factors, which are found critical are customer satisfaction, process management, inventory levels, capabilities and services provided, are explored and analyzed through a case study in the Middle East.
    • Strategic Business Plan Based on Total Quality Management for Property-Marketing Small Enterprises in UK

      Abdi, M. Reza; Elliot, L.; Edalat, F.D. (2016)
      The chapter investigates the property marketing enterprises in northern England, UK, through examination of the Macro/Micro environments and using standard evaluation of the Strengths, Weaknesses, Opportunities and Threat (SWOT)factors and the Political, Economic, Social and Technological, Environmental (ecological) and Legal (PESTEL) factors, and five forces analyses in order to explore the enterprise's standing within the market place. The PESTEL analysis provides a ‘Big Picture' of the environments in which the small enterprises operate along with identifying key strategic opportunities and threats. Insights gained here will allow entrepreneurs to take advantage of the opportunities and minimise the threats. The research methodology is examined through a real case study in a small enterprise company called Property-Marketing Company based in the UK. The findings show that the small firm seem to be in a strong sustainable position within the regional property marketing segment, and have the potential to expand. The findings also reveal that the entrepreneur's goals are reasonably well established whereas they currently suffer from the lack of a strategic plan to achieve their goals. The project aims to provide a strategic business plan for the company under study with an effective process flow in order to maximise available time, and a strategic plan of how to grow the business.