• Identification of critical management skills in healthcare operations management: The case of pharmacists in the National Health Service (UK)

      Breen, Liz; Roberts, Leanne; Mathew, Dimble; Tariq, Zara; Arif, Izbah; Mubin, Forhad; Manu, Bradlyn; Aziz, Fessur (2015-06)
      The role of the pharmacist as we know it has altered substantially over recent years. No longer is the expectation that they are a dispenser of pills and potions and nothing else (Richardson and Pollock, 2010). Skills/competencies mapping and associated performance have been examined from a supply chain perspective e.g. Kauppi et al., 2013; Sohal, 2013; but there is limited evidence of such exploration within the pharmacy profession and healthcare operations management. The aim of this study is to explore the critical management skills needed by pharmacists to effectively perform their role within the National Health Service (UK).
    • Time for management training? Investigating the support for the continuous professional development of critical management skills amongst community and hospital pharmacists

      Breen, Liz; Roberts, Leanne; Mathew, Dimble; Tariq, Zara; Arif, Izbah; Mubin, Forhad; Aziz, Fessur (2016-04)
      Aims and Objectives The vision for the future Great Britain pharmacy workforce development has been proposed as of August 2015 and this starts/reignites discussions as to how pharmacists continue to operate as a body whilst maintaining and extending their professional acumen and experience [1]. The pharmacy sector has grown substantially and qualified pharmacists are often assumed to be managers, without having completed management modules during their degree [2]. The aim of this study was to determine how CPD supports management skills development (MSD) of pharmacists in these sectors.