Collections in this community

Recent Submissions

  • Role of technological dimensions of green supply chain management practices on firm performance

    Bag, S.; Gupta, S.; Kumar, S.; Sivarajah, Uthayasankar (2020)
    Purpose The research study aims to investigate green supply chain management (GSCM) elements as part of a complete system. It aims to understand the special properties of the GSCM system under the moderating effects of product complexity and purchasing structure. Design/methodology/approach A thorough literature review led to the building of the conceptual framework. Six constructs were identified using systems theory. These constructs include green supply chain technological dimensions (particularly, Artificial Intelligence (AI) based), green supply chain strategy, green supply chain process, product complexity, purchasing structure, and firm performance. The instrument was scientifically developed for gathering survey responses using complete design test methods. The conceptual model was eventually tested based on survey data collected from 250 automotive components and allied manufacturers in the emerging economy of South Africa. Findings The results indicate that GSCM technological dimensions (AI-based) positively influence GSCM strategy. Further, GSCM strategy was found to positively influence the GSCM process. The GSCM processes have significant effects on environmental performance, social performance, and financial performance. The product complexity has a significant moderation effect on the paths GSCM strategy and GSCM process. Originality/value The findings from multivariate data analysis provide a better understanding of GSCM system dynamics and are helpful to key decision-makers. This unique model has elevated GSCM theory to a new level. There are limited studies available in the existing GSCM literature using systems theory. This study will offer an advanced/comprehensive understanding to readers in this relatively new concept.
  • Human resource slack, sustainable innovation and environmental performance of small and medium-sized enterprises in sub-Saharan Africa

    Adomako, Samuel; Nguyen, N.P. (2020)
    Despite the burgeoning interests in the environmental strategy, there is a limited understanding of how human resource slack drives sustainable innovation and environmental performance. This paper contributes to filling this gap by examining the effect of human resource slack on sustainable innovation and its impact on environmental performance. Besides, this paper investigates the contingent effects of intangible resource advantage on this relationship. The hypotheses are tested using data from 301 small and medium‐sized enterprises in Ghana. The results suggest that human resource slack positively relates to sustainable innovation and this relationship is moderated by intangible resource advantage. Also, we find that sustainable innovation mediates the relationship between human resource slack and environmental performance. The insights from our paper provide a nuanced understanding of the relationships among human resource lack, sustainable innovation, and environmental performance. Implications for theory and practices are discussed.
  • Achieving superior organizational performance via big data predictive analytics: A dynamic capability view

    Gupta, S.; Drave, V.A.; Dwivedi, Y.K.; Baabdullah, A.M.; Ismagilova, Elvira (2020)
    The art of unwinding voluminous data expects the expertise in analyzing meaningful decisions out of the acquired information. To encounter new age challenges, practitioners are trying hard to shatter the constraints and work edge-to-edge to achieve higher performance (Market, Financial and Operational performance). It is evident that organizations desire to exploit maximum of their injected resources, but often fail to reap their actual potential. Developing resource-based capabilities stands out to be the most concerned aspect for the firms in recent times, and the same is studied by the previous scholars. In the dearth of literature, it is challenging to find out evidence which marks up the effect of strategic resources in the development of dynamic organizational capability. This study is a two-fold attempt to examine the relationship between organizational capabilities, i.e. big data predictive analytics while achieving superior organizational performance; also, examining the effect of control variables on superior organizational of performance. We tested our research hypotheses using cross-sectional data of 209 responses collected using pre-tested single-informant questionnaire. The results underpin criticality human factor while developing analytical capabilities dynamic in nature in the process of achieving superior performance.
  • Effectiveness of pull-based print advertising with QR codes Role of consumer involvement and advertisement appeal

    Trivedi, Rohitkumar; Teichert, T.; Hardeck, D. (2019-12-12)
    Despite quick response (QR) codes’ prominence, little is known about their embedding in pullbased communications. This study aims to measure QR code effects in print advertising along five different stages of consumer decision making, using advertisement appeals with moderating effects of product category involvement. Data were derived from a German market research initiative with 326,212 consumer evaluations for 792 real print advertisements from 26 product categories. Multinomial logit models were used to investigate the effects of QR code presence on consumer reactions. QR codes steer purchase intention in a low-involvement product category if used alongside an emotional appeal. Advertisements for high-involvement products benefit if QR codes are combined with an overall informational appeal. QR codes do not enhance the persuasive effects of advertisements’ informational appeals in a low-involvement product category. The effects of QR codes on consumers’ responses cannot be analysed in isolation but depend on advertisement context. They interact with advertisements’ informational and emotional appeals and product category involvement. Marketers should not use QR codes indiscriminately but should carefully consider advertisement context. QR codes should be used alongside an emotional appeal if the marketer’s objective is to induce purchase intention in low-involvement settings. Advertisements for high-involvement products need to combine QR codes with an informational appeal. This study highlights the interplay of effects in print advertisements, which are typically considered push-based when they are combined with QR codes as pull-based communications in the digital marketing area.
  • Team Trust

    Costa, Ana-Cristina; Anderson, N.R. (Willey-Blackwell, 2017-03-23)
    This chapter seeks to clarify the definition of trust and its conceptualization specifically at the team or workgroup level, as well as discussing the similarities and differences between interpersonal and team level trust. Research on interpersonal trust has shown that individual perceptions of others trustworthiness and their willingness to engage in trusting behavior when interacting with them are largely history‐dependent processes. Thus, trust between two or more interdependent individuals develops as a function of their cumulative interaction. The chapter describes a multilevel framework with individual, team and organizational level determinants and outcomes of team trust. It aims to clarify core variables and processes underlying team trust and to develop a better understanding of how these phenomena operate in a system involving the individual team members, the team self and the organizational contexts in which the team operates. The chapter concludes by reviewing and proposing a number of directions for future research and future‐oriented methodological recommendations.
  • Interfirm Collaboration and CSR Expenditure in Turbulent Environments: The Moderating Role of Entrepreneurial Orientation

    Adomako, Samuel; Nguyen, P.N. (Wiley, 2020)
    This paper draws on resource dependency theory to examine the impact of interfirm collaboration on CSR expenditure. In addition, we examine entrepreneurial orientation (EO) as a moderator of the relationship between interfirm collaboration and CSR expenditure. We test our research model using survey data from 230 small and medium-sized enterprises (SMEs) in Ghana. Results from our empirical analyses reveal that interfirm collaboration positively impacts CSR expenditure and this relationship is strengthened when entrepreneurial orientation is greater in turbulent environments. Implications for theory and practice are discussed.
  • Politically connected firms and corporate social responsibility implementation expenditure in sub-Saharan Africa: Evidence from Ghana

    Adomako, Samuel; Nguyen, N.P. (Wiley, 2020)
    While previous research has emphasized the role of stakeholder pressures, firm‐specific factors, as well as CEO characteristics as important drivers of corporate social responsibility (CSR) implementation, our understanding of how political connections impact small and medium‐sized enterprises' (SMEs') CSR implementation expenditure is quite limited. In this study, we contribute to filling this gap by investigating the effects of political connections and CSR expenditure and explain the conditions that impact this relationship. Using data from 473 SMEs in Ghana, we find that political connections negatively influence CSR implementation expenditure. However, the negative effect is weakened when a firms' reputation and competitive CSR implementation pressures are high. Implications for theory and practice are discussed.
  • Towards a Circular Economy: An Emerging Economies Context

    Patwa, N.; Sivarajah, Uthayasankar; Seetharaman, A.; Sarkar, S.; Maiti, K.; Hingorani, K. (2020)
    Circular Economy (CE) and the adoption of its principles globally are more important than ever to sustain the rate of production of goods and services to meet the ever-increasing consumer demand that is burdening the environment and society. This study investigates the adoption of CE principles amongst emerging economies as the challenges faced by these economies are generally different in terms of resource availability, varying government policies and consumer behaviour from those of developed economies. This research presents an empirically validated CE adoption model using a sample of 183 consumer responses. The study highlights the strong influence of factors such as consumer behaviour on the acceptance of remanufactured products and using products as a service to encourage the adoption of CE practices in emerging economies. This research offers businesses, consumers and policy makers insights into measures that have been taken by emerging economies that are in line with CE principles.
  • Citizens' continuous use of eGovernment services: The role of self-efficacy, outcome expectations and satisfaction

    Alruwaie, M.; El-Haddadeh, R.; Weerakkody, Vishanth J.P. (2020-07)
    The continuous use of eGovernment services is a de facto for its prosperity and success. A generalised sense of citizens' self-efficacy, expectations, and satisfaction offer opportunities for governments to further retain needed engagements. This study examines the factors influencing citizens' continuance use of eGovernment services. Through the integration of Social Cognitive Theory, Expectation Confirmation Theory, DeLone and McLean IS success model, and E-S-QUAL, a survey of 471 citizens in the UK, engaging in online public services, found that prior experience, social influence, information quality, and service quality, personal outcome expectation, and satisfaction, are significant predictors of citizens' intention to use eGovernment, when they are regulated, through citizens' self-efficacy. The present study extends the roles of pre-adoption and post-adoption by offering a self-regulating process. Therefore, it demonstrates how critical it is for the government's leaders to understand the patterns of the long-term process for electronic systems continually.
  • Understanding consumer adoption of mobile payment in India: Extending Meta-UTAUT model with personal innovativeness, anxiety, trust, and grievance redressal

    Patil, P.; Tamilmani, Kuttimani; Rana, Nripendra P.; Raghavan, V. (2020-10)
    Mobile payments are the future as we move towards a cashless society. In some markets, cash is already being replaced by digital transactions, but consumers of many developing countries are slower in transition towards digital payments. This study aims to identify major determinants of consumer mobile payment adoption in India the country with second largest mobile subscribers in the world. Existing mobile payments adoption studies have predominantly utilised Technology Acceptance Model (TAM), which was primarily developed in organisational context and criticised for having deterministic approach without much consideration for users’ individual characteristics. Therefore, this study adapted meta-UTAUT model with individual difference variable attitude as core construct and extended the model with consumer related constructs such as personal innovativeness, anxiety, trust, and grievance redressal. Empirical examination of the model among 491 Indian consumers revealed performance expectancy, intention to use, and grievance redressal as significant positive predictor of consumer use behaviour towards mobile payment. Moreover, intention to use was significantly influenced by attitude, social influence, and facilitating conditions. The major contribution of this study includes re-affirming the central role of attitude in consumer adoption studies and examining usage behaviour in contrast to most existing studies, which examine only behavioural intention.
  • EU-Africa Relations, China, and the African Challenge

    Trouille, Jean-Marc (Elipsa, 2020-03)
    The African continent is a sleeping giant which will increasingly be a player to be reckoned with on the global stage. At the same time, its migration potential will be multiplied by Africa’s forthcoming demographic explosion. Consequently, the EU and Africa have a shared interest in working together towards making African development sustainable. African integration will be key towards speeding up this process. This paper first evaluates the stakes of the African challenge for the European Union. It considers the economic potential that can be unleashed by speeding up integration processes in Africa. Second, it argues that Africa will be ‘the China of the 21st Century’, and that any development, positive or negative, taking place there will have large repercussions in Europe, and that therefore the EU and Africa are communities of destiny in need of a joint approach towards African industrialisation. Finally, it provides a roadmap of important steps that Europe needs to consider in its endeavour to support African development.
  • De la reconciliation a l'integration regionale - L'exemple franco-allemand comme reference a la reconciliation au Rwanda

    Trouille, Helen L.; Trouille, Jean-Marc (2020-03)
    How, after 1945, did France and Germany succeed in overcoming their rivalry, a rivalry marked by numerous bloody conflicts, to heal the wounds of the past and work towards a common European future? How, after 1994, did Rwanda succeed in overcoming the devastation of the genocide and reconcile its communities, to become a key actor in East African regional integration? These two difficult reconciliations are at first sight very different, but they warrant comparison, in order to gain a better understanding of the strategies which enabled each party in each case to overcome the most unimaginable challenges. Through their respective approaches, addressing the scars of the past and via respectful joint acts of remembrance, France and Germany on the one hand and the Rwandan communities on the other, have been able to rediscover peace and form a desire to work together as well as with their neighbors towards attaining a more prosperous future.
  • Indices for the Betterment of the Public

    Vincent, Charles; Emrouznejad, A.; Johnson, M.P. (2020-01)
    Over the years, the quest for a better society has led to the birth of a variety of composite indices of development, from the gross domestic product to the happiness index. These indices usually integrate various social, cultural, psychological, and political aspects and are considered of vital importance for evaluating a country’s level of development and for assessing the impact of policy especially in the public sector. Overall, they consist of numerical measures that describe the well-being of both the individual and the society as a whole. This Special Issue on Indices for the Betterment of the Public of Socio-Economic Planning Sciences includes thirteen research articles by authors from Belgium, Colombia, Greece, India, Iran, Italy, Peru, Portugal, Spain, and the United Kingdom.
  • Talent management: managerial sense making in the wake of Omanization

    Glaister, A.J.; Al Amri, R.; Spicer, David P. (Routledge, 2019)
    We examine how managers in Oman make sense of localization policies (Omanization) through their use of talent management (TM). Through an institutional logics (IL) lens, it is possible to examine how organizations confront institutional complexity and understand the interplay between state, market and societal logics. The paper analyses twenty-six interviews with managers in the Petroleum and Banking sector and is the first to examine TM within the context of Omanization using a layered, IL perspective. The paper finds that punitive state logics encourage organizations to focus on the societal wellbeing of their TM measures and inspires a sense of corporate social responsibility. Yet, the market logic dictates a stratified and differentiated approach that manages impressions of inclusivity while safeguarding organizational interests.
  • Exploring change in small firms' HRM practices

    Wapshott, R.; Mallett, O.; Spicer, David P. (Springer, 2014)
    The academic literature widely acknowledges changes and variation in the practices of small firms but only a small amount of empirical work has explored the processes through which HRM practices undergo change. Research has tended, instead, to examine the presence and effectiveness of HRM in small firms and has often viewed this in terms of a deficit model relating such practices to an understanding of HRM derived from larger firms. This chapter focuses on the recruitment and selection and staff payment practices in use in three small services firms to explore the everyday, ongoing detail of their HRM processes and practices. Identifying the different processes through which recruitment and selection and staff payment practices changed in the participant firms provides a base for discussing persistent forms of informality and the lack of stability that reflects the everyday realities of the firms, not only in contrast to their formalized policies but in engagement with them. This chapter advances understanding of selected HRM practices in small services firms after periods of formalization and adoption of HRM policies and practices. The chapter also discusses how developing knowledge of small firms’ HRM practices in this way has implications for researchers and practitioners.
  • Policyholder's Reasonable Expectations

    Han, Yong Qiang (Hart Publishing, 2016-11-03)
    Over the past two decades, protecting contractual parties’ reasonable expectations has incrementally gained judicial recognition in English contract law. In contrast, however, the similar ‘doctrine’ of ‘policyholder’s reasonable expectations’ has been largely rejected in English insurance law. This is injurious, firstly, to both the consumer and business policyholder’s reasonable expectations of coverage of particular risks, and, secondly, to consumer policyholder’s reasonable expectations of bonuses in with-profits life insurance. To remedy these problems, this book argues for an incremental but definite acceptance of the conception of policyholder’s reasonable expectations in English insurance law. It firstly discusses the homogeneity between insurance law and contract law, as well as the role of (reasonable) expectations and their relevance to the emerging duty of good faith in contract law. Secondly, following a review and re-characterisation of the American insurance law ‘doctrine’ of reasonable expectations, the book addresses the conventional English objections to the reasonable expectations approach in insurance law. In passing, it also rethinks the approach to the protection of policyholder’s reasonable expectations of bonuses in with-profits life insurance through a revisit to the (in)famous case Equitable Life Assurance Society v Hyman [2000] UKHL 39, particularly to its relevant business and regulatory background.
  • Good faith in insurance law: General and independent, not a duty but an interpretative principle

    Han, Yong Qiang (2017)
    There is hardly any substantive difference between ‘utmost good faith’ and ‘good faith’. In insurance law there is not a general and independent duty to act in good faith. This is because the requirement of good faith in insurance law, although being both general and independent, is neither a statutory duty nor a common-law duty the breach of which usually gives rise to a cause of action. Instead it is an interpretative principle in the common law of insurance. Similarly in civil law jurisdictions, it is not a legal duty either but instead an interpretative principle.
  • When West meets East: Thinking big in Singapore over good faith in commercial contract law

    Han, Yong Qiang (2019)
    Singapore commercial contract law has taken an Asian perspective in respect of express terms of good faith in the negotiation of contract. In general, however, it adheres to the English contract law orthodoxy regarding good faith. More specifically, Singapore, like England, does not recognize a general duty or principle of good faith and it is reluctant to imply a duty of good faith into a contract. However, as a hub of international trade and a rising forum for commercial dispute resolution, Singapore will have a stronger need to reconcile the differences in good faith in contract law between the English/Commonwealth and the European-Asian legal traditions. Conventional wisdom and international commercial law instruments in this respect are not as helpful as one would expect for such a need. Instead, to an enlightening but limited extent, the “organizing principle” approach in Bhasin v Hrynew could be useful for setting up a framework for reconciling the differences. This framework could consist of an organising principle of (honouring) reasonable expectations, a duty of honesty, and a duty of fair dealing. The framework realistically concretises good faith into the three components, all of which are essentially objective and ascertainable in specific factual matrix and are well-recognised in both common law and civil law.

View more