• Establishing 'Friends of Care Home' Groups

      Furness, Sheila M.; Torry, Bren (2009)
      This chapter presents key findings from a year long study where two `friends of care home¿ groups were established, monitored and evaluated. The authors are both qualified social workers and one has worked as an inspector of care homes whilst the other has worked as a nurse in both residential and nursing homes. Working as researchers we wanted to draw upon our experiences and understanding of care homes to develop and provide a practical contribution that could be used to raise standards in care homes. Although the notion of setting up `friends of care home¿ groups is not new, the lessons learnt from setting up such groups have not been shared through research.
    • Recognising and addressing elder abuse in care homes: views from residents and managers

      Furness, Sheila M. (2006)
      In 2004, the author carried out a small scale study to find out the views of those living and working in private care homes in England about a range of issues connected to inspection, regulation and ways to better protect older people. This study reports on views from nineteen managers and nineteen residents about their understanding of abuse, their perceptions of the different forms of abuse and the possible action to deal with offending care staff. Although there was some consensus about the seriousness of certain types of abuse and how managers would investigate the allegation, the findings indicate that mandatory training for registered care home owners and managers is necessary to clarify their responsibilities in relation to their actions and reporting of certain offences to relevant agencies.