Transformative role of big data through enabling capability recognition in construction

Abstract

Big data application is a significant transformative driver of change in the retail, health, engineering, and advanced manufacturing sectors. Big data studies in construction are still somewhat limited, although there is increasing interest in what big data application could achieve. Through interviews with construction professionals, this paper identifies the capabilities needed in construction firms to enable the accrual of the potentially transformative benefits of big data application in construction. Based on previous studies, big data application capabilities, needed to transform construction processes, focussed on data, people, technology, and organisation. However, the findings of this research suggest a critical modification to that focus to include knowledge and the organisational environment along with people, data, and technology. The research findings show that construction firms use big data with a combination strategy to enable transformation by (a) driving an in-house data management policy to rolling-out the big data capabilities; (b) fostering collaborative capabilities with external firms for resource development, and (c) outsourcing big data services to address the capabilities deficits impacting digital transformation.