Mediating Role of Social Commerce Trust in Behavioral Intention and Use

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Publication date
2023
End of Embargo
2023-11-02
Author
Jeyaraj, A.
Ismagilova, Elvira
Jadil, Y.
Rana, Nripendra P.
Hughes, L.
Dwivedi, Y.K.
Keyword
Social commerce
Behavioural intention
System use
Meta-SEM
Rights
© 2023 Taylor & Francis. This is an Author's Original Manuscript of an article published by Taylor & Francis in Information Systems Management on xx xx 2023 available online at https://doi.org/10.1080/10580530.2022.2140370.
Peer-Reviewed
Yes
Open Access status
embargoedAccess

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Abstract
While the importance of s-commerce is implicitly recognized, inconsistencies in extant empirical research pose significant challenges. Based on perspectives from trust, social presence, and socio-technical theories, this study develops an integrated model of the factors that influence intention and use behavior, with particular attention to the role of trust in s-commerce. The model is tested using meta-analytic structural equation modeling techniques on 201 observations from 83 s-commerce studies. Implications for research and practice are discussed.
URI
http://hdl.handle.net/10454/19231
Version
Accepted manuscript
Citation
Jeyaraj A, Ismagilova E, Jadil Y et al (2023) Mediating Role of Social Commerce Trust in Behavioral Intention and Use. Information Systems Management. Accepted for publication.
Link to publisher’s version
https://doi.org/10.1080/10580530.2022.2140370
Type
Article
Notes
The full-text of this article will be released for public view at the end of the publisher embargo on 2 Nov 2023.
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