BRADFORD SCHOLARS

    • Sign in
    View Item 
    •   Bradford Scholars
    • University of Bradford eTheses
    • Theses
    • View Item
    •   Bradford Scholars
    • University of Bradford eTheses
    • Theses
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Browse

    All of Bradford ScholarsCommunitiesAuthorsTitlesSubjectsPublication DateThis CollectionAuthorsTitlesSubjectsPublication Date

    My Account

    Sign in

    HELP

    Bradford Scholars FAQsCopyright Fact SheetPolicies Fact SheetDeposit Terms and ConditionsDigital Preservation Policy

    Statistics

    Most Popular ItemsStatistics by CountryMost Popular Authors

    Investigating the factors affecting the net benefits and change in user behaviour in technology push scenarios in Smart cities

    • CSV
    • RefMan
    • EndNote
    • BibTex
    • RefWorks
    Thumbnail
    View/Open
    PhD Thesis (1.727Mb)
    Download
    Publication date
    2021
    Author
    Alkhaldi, Afnan N.M.N.A.
    Supervisor
    Weerakkody, Vishanth J.P.
    Keyword
    Smart city
    Internet of Things
    Blockchain
    Performance expectancy
    Information quality
    Service quality
    Trust in provider
    User satisfaction
    Behaviour
    Behavioural change
    Attitude change
    Technology push
    Benefits of technology
    Show allShow less
    Rights
    Creative Commons License
    The University of Bradford theses are licenced under a Creative Commons Licence.
    Institution
    University of Bradford
    Department
    Faculty of Social Sciences and Humanities
    Awarded
    2021
    
    Metadata
    Show full item record
    Abstract
    Purpose – The aim of this study is to investigate the factors affecting the net benefits and change in user behaviour in a technology push scenario in Smart Cities. Design/methodology/approach –The research was conducted using a quantitative approach. Hence, quantitative data was obtained by devising and distributing a questionnaire adapted from the literature to serve the purpose of this research. Data was analysed by using SmartPLS software, since this tool allowed for the creation of a Structural Equation Modelling (SEM). Contributions –The research is expected to help foster an understanding of the factors affecting citizens’ satisfaction with technology-supporting smart cities. The focus of this research was on the scenario where technology was introduced by the government to support the development of smart cities, and where citizens ‘do not have a choice’ and are ‘pushed’ to use them. The research contributes a model for assessing the role of satisfaction in enhancing the net benefits of smart city technologies on the lives of citizens, as well as the change in individuals’ behaviour towards smart city technologies when they are ‘pushed’ for use. The findings provided insights to enable policy makers to implement smart cities in developing countries while ensuring the satisfaction of the users. Originality/value – The originality of this research is centred around determining how satisfied citizens are with smart cities and the net benefit of smart cities within a developing country (Kuwait) context. The research is also unique in that it examines the role of citizens’ satisfaction in changing their behaviour towards ‘push’ technology within smart cities. Theoretical Contributions – This study examined the factors that led to acceptance of smart cities in Kuwait. Hence, this study used the theories related to user acceptance of technology and added to its trust in provider. Previous studies have examined trust as a broad concept. Moreover, this study incorporated the push theory and also examined the change in user behavior, which was not examined in earlier studies.
    URI
    http://hdl.handle.net/10454/19129
    Type
    Thesis
    Qualification name
    PhD
    Collections
    Theses

    entitlement

     
    DSpace software (copyright © 2002 - 2023)  DuraSpace
    Quick Guide | Contact Us
    Open Repository is a service operated by 
    Atmire NV
     

    Export search results

    The export option will allow you to export the current search results of the entered query to a file. Different formats are available for download. To export the items, click on the button corresponding with the preferred download format.

    By default, clicking on the export buttons will result in a download of the allowed maximum amount of items.

    To select a subset of the search results, click "Selective Export" button and make a selection of the items you want to export. The amount of items that can be exported at once is similarly restricted as the full export.

    After making a selection, click one of the export format buttons. The amount of items that will be exported is indicated in the bubble next to export format.