Building restaurant customers’ technology readiness through robot-assisted experiences at multiple product levels
Publication date
2022End of Embargo
2024-06-20Keyword
Service robotsProduct level
Experience economy
Technology readiness
Robotic restaurants
Restaurants
Customer experience
Rights
© 2022 Elsevier. Reproduced in accordance with the publisher's self-archiving policy. This manuscript version is made available under the CC-BY-NC-ND 4.0 license.Peer-Reviewed
YesOpen Access status
embargoedAccess