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dc.contributor.authorPeat, George W.
dc.contributor.authorOlaniyan, Janice
dc.contributor.authorFylan, Beth
dc.contributor.authorBreen, Liz
dc.contributor.authorGrindey, C.
dc.contributor.authorHague, I.
dc.contributor.authorAlldred, David P.
dc.date.accessioned2022-01-27T19:44:54Z
dc.date.accessioned2022-01-31T14:36:14Z
dc.date.available2022-01-27T19:44:54Z
dc.date.available2022-01-31T14:36:14Z
dc.date.issued2022-09
dc.identifier.citationPeat G, Olaniyan J, Fylan B et al (2022) Mapping the resilience performance of community pharmacy to maintain patient safety during the Covid-19 pandemic. Research In Social and Administrative Pharmacy. 18(9): 3534-3541.en_US
dc.identifier.urihttp://hdl.handle.net/10454/18735
dc.descriptionYesen_US
dc.description.abstractBackground The first UK wave of the Covid-19 pandemic in 2020 placed unprecedented stress on community pharmacy. Various policies and initiatives were announced during this period to support community pharmacy to continue to perform in a manner that prioritised patient safety. However, little is understood about how these policies and initiatives were implemented by staff working in community pharmacy, and the system adaptions and responses that were initiated to maintain patient safety. Objective The study aimed to investigate how staff working in UK community pharmacy during the first waves of the COVID-19 pandemic in 2020 responded and adapted to system stressors to maintain patient safety. Methods We adopted a qualitative interview approach, underpinned by Resilient Healthcare theory, with interview data collected between July 2020 and January 2021. Data were synthesised and analysed using Framework Analysis. Results 23 community pharmacy staff from England and Scotland were interviewed. We identified five themes supported by between two and six sub-themes: 1. Covid-19, an impending threat to the system. 2. Patient safety stressors during the first waves of Covid-19. 3. Altering the system, responding to system stressors. 4. Monitoring and adjusting. 5. Learning for the future. Conclusion Privileging the accounts of community pharmacy staff working on the frontline during the pandemic illuminated how responses and adaptions were developed and deployed, how continual monitoring occurred, and the factors that supported or hindered system resilience. The key learning derived from this study can serve to shorten the gap between ‘work as imagined’ and ‘work as done’, and in doing so, support the future resilience performance of community pharmacy during future outbreaks of Covid-19 or similar events.en_US
dc.description.sponsorshipThis research was funded by the National Institute for Health Research (NIHR) Yorkshire and Humber Patient Safety Translational Research Centre (NIHR Yorkshire and Humber PSTRC).en_US
dc.language.isoenen_US
dc.publisherScience Direct
dc.relation.isreferencedbyhttps://doi.org/10.1016/j.sapharm.2022.01.004en_US
dc.rightsCrown Copyright © 2022 Published by Elsevier Inc. All rights reserved. Reproduced in accordance with the publisher's self-archiving policy. This manuscript version is made available under the CC-BY-NC-ND 4.0 license.en_US
dc.subjectCommunity pharmacyen_US
dc.subjectCOVID-19 pandemicen_US
dc.subjectResilient healthcareen_US
dc.subjectPatient safetyen_US
dc.subjectSafety IIen_US
dc.titleMapping the resilience performance of community pharmacy to maintain patient safety during the Covid-19 pandemicen_US
dc.status.refereedYesen_US
dc.date.Accepted2022-01-08
dc.date.application2022-01-17
dc.typeArticleen_US
dc.date.EndofEmbargo2023-01-17
dc.type.versionAccepted manuscripten_US
dc.description.publicnotesThe full-text of this article will be released for public view at the end of the publisher embargo on 17 Jan 2023.en_US
dc.date.updated2022-01-27T19:44:56Z
refterms.dateFOA2022-01-31T14:36:46Z
dc.openaccess.statusGreenen_US


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