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    Pharmaceutical supply chains and management innovation?

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    papalexi_et_al_2021.pdf (907.2Kb)
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    Publication date
    2022-05-06
    Author
    Papalexi, M.
    Bamford, D.
    Nikitas, A.
    Breen, Liz
    Tipi, N.
    Keyword
    Innovation
    Supply-chain management
    Pharmaceuticals
    Health-care service
    Improvement
    Rights
    (c) 2022 Emerald Publishing Group. This article is distributed under the Creative Commons CC-BY-NC license (https://creativecommons.org/licenses/by-nc/4.0/legalcode)
    Peer-Reviewed
    Yes
    Open Access status
    openAccess
    
    Metadata
    Show full item record
    Abstract
    This paper aims to evaluate the implementation of innovative programmes within the downstream domain of the pharmaceutical supply chain (PSC), with the aim of informing improved service provision. A mixed-method approach was used to assess to what extent innovation could be adopted by hospital and community pharmacies to improve the delivery process of pharmaceutical products. Unstructured interviews and 130 questionnaires were collected and analysed to identify factors that facilitate or prevent innovation within PSC processes. The analysis led to the creation of the innovative pharmaceutical supply chain framework (IPSCF) that provides guidance to health-care organisations about how supply chain management problems could be addressed by implementing innovative approaches. The results also indicated that the implementation of Lean and Reverse Logistics (RL) practices, supported by integrated information technology systems, can help health-care organisations to enhance their delivery in terms of quality (products and service quality), visibility (knowledge and information sharing), speed (response to customers and suppliers needs) and cost (minimisation of cost and waste). The study’s recommendations have potential implications for supply chain theory and practice, particularly for pharmacies in terms of innovation adoption. The IPSCF provides guidance to pharmacies and health-care organisations to develop more efficient and effective supply chain strategies. This research contributes to the academic literature as it adds novel theoretical insights to highly complex delivery process innovation.
    URI
    http://hdl.handle.net/10454/18679
    Version
    Accepted manuscript
    Citation
    Papalexi M, Bamford D, Nikitas A et al (2022) Pharmaceutical supply chains and management innovation? Supply Chain Management. 27(4): 485-508.
    Link to publisher’s version
    https://doi.org/10.1108/SCM-12-2019-0456
    Type
    Article
    Collections
    Health Studies Publications

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