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dc.contributor.authorRana, Nripendra P.
dc.contributor.authorDwivedi, Y.K.
dc.date.accessioned2020-09-25T12:11:38Z
dc.date.accessioned2020-10-05T12:40:27Z
dc.date.available2020-09-25T12:11:38Z
dc.date.available2020-10-05T12:40:27Z
dc.date.issued2015-04
dc.identifier.citationRana NP and Dwivedi YK (2015) Citizen's adoption of an e-government system: Validating extended social cognitive theory (SCT). Government Information Quarterly. 32(2): 172-181.en_US
dc.identifier.urihttp://hdl.handle.net/10454/18076
dc.descriptionYesen_US
dc.description.abstractBy employing an extended social cognitive theory, this study examines factors (such as outcome expectation, affect, anxiety, self-efficacy and social influence) influencing intention to adopt an electronic government system called online public grievance redressal system (OPGRS) in context of India. The extended social cognitive theory (SCT) was validated using 419 responses collected from eight selected cities in India. The empirical outcomes of the proposed model indicated the significant relationships of seven hypothesised relationships between six constructs. This is the first study, which has used the SCT model to understand the adoption of an e-government system. The policy implication provided in this research can help the government to improve upon the effectiveness and quality of the system and the level of social impact on the users by employing the project champions. It also helps in enhancing their positive feelings toward adopting this system and fully utilise the potential of the OPGRS as a useful tool toward a transparent and corruption free society.en_US
dc.language.isoenen_US
dc.relation.isreferencedbyhttps://doi.org/10.1016/j.giq.2015.02.002en_US
dc.rights© 2015 Elsevier. Reproduced in accordance with the publisher's self-archiving policy. This manuscript version is made available under the CC-BY-NC-ND 4.0 license (https://creativecommons.org/licenses/by-nc-nd/4.0/)en_US
dc.subjectAdoptionen_US
dc.subjectCitizensen_US
dc.subjectE-governmenten_US
dc.subjectIndiaen_US
dc.subjectOPGRSen_US
dc.subjectSCTen_US
dc.subjectSEMen_US
dc.titleCitizen's adoption of an e-government system: Validating extended social cognitive theory (SCT)en_US
dc.status.refereedYesen_US
dc.date.application2015-03-13
dc.typeArticleen_US
dc.type.versionAccepted manuscripten_US
dc.date.updated2020-09-25T11:11:44Z
refterms.dateFOA2020-10-05T12:40:54Z


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