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    Stress in managers in the hotel industry in Mauritius

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    Author
    Gobin, Khemil
    Supervisor
    Cornelius, Nelarine
    Wallace, James
    Keyword
    Work-related stress
    Hotel industry
    Human resource management
    Health
    Mauritius
    Rights
    Creative Commons License
    The University of Bradford theses are licenced under a Creative Commons Licence.
    Institution
    University of Bradford
    Department
    Faculty of Management, Law and Social Sciences
    Awarded
    2016
    
    Metadata
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    Abstract
    Work-related stress is a hindrance to the quality of working life. Stressful circumstances occur when individuals are no more able to handle, manage and cope with difficult situations. Events and situations are themselves not inherently stressful; it is the capability of people to face these situations and handle these effectively which will cause less or more stress. Hotel operations have to compete by constantly offering an increasingly better comparative product and service. Being at the centre stage, hotel managers, therefore, have to respond to this challenge. The exigencies of the tourists and of the industry are exerting additional pressures on hotel managers. The main findings of this study carried out from the human resource management perspective indicate the following: pressure from work and from both occupation-home and home-occupation interfaces do not have a positive influence on hotel managers’ psychological health. However, there is a positive effect of work on both the occupation-home and home-occupation interfaces and of manager interests and hobbies on the health and home-occupation interface. Potential areas of future research are identified and new research directions are proposed.
    URI
    http://hdl.handle.net/10454/17376
    Type
    Thesis
    Qualification name
    PhD
    Collections
    Theses

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