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dc.contributor.authorBaabdullah, A.M.
dc.contributor.authorAlalwan, A.A.
dc.contributor.authorRana, N.P.
dc.contributor.authorShraah, A.A.
dc.contributor.authorKizgin, Hatice
dc.contributor.authorPatil, P.P.
dc.date.accessioned2019-10-09T15:46:10Z
dc.date.available2019-10-09T15:46:10Z
dc.date.issued2019-05
dc.identifier.citationBaabdullah AM, Alalwan AA, Rana NP et al (2019) Mobile app stores from a user's perspective. In: Dwivedi Y, Ayaburi E, Boateng R et al (eds) ICT Unbounded, Social Impact of Bright ICT Adoption. TDIT 2019. IFIP Advances in Information and Communication Technology. 558: 21-30.en_US
dc.identifier.urihttp://hdl.handle.net/10454/17296
dc.descriptionYesen_US
dc.description.abstractThe use of smartphones has become more prevalent in light of the boom in Internet services and Web 2.0 applications. Mobile stores (e.g., Apple’s App Store and Google Play) have been increasingly used by mobile users worldwide to download or purchase different kinds of applications. This has prompted mobile app practitioners to reconsider their mobile app stores in terms of design, features and functions in order to maintain their customers’ loyalty. Due to the lack of research on this context, this study aims to identify factors that may affect users’ satisfaction and continued intention toward using mobile stores. The proposed model includes various factors derived from information systems literature (i.e., usefulness, ease of use, perceived cost, privacy and security concerns) in addition to the dimensions of mobile interactivity (i.e. active control, mobility, and responsiveness). The study sets out 13 hypotheses that include mediating relationships (e.g., perceived usefulness mediates the influence of ease of use, active control, responsiveness and mobility; perceived ease of use mediates the influence of active control). As well as outlining the proposed research method, the research contributions, limitations and future research recommendations are also addressed.en_US
dc.language.isoenen_US
dc.relation.isreferencedbyhttps://doi.org/10.1007/978-3-030-20671-0_3en_US
dc.rights© IFIP International Federation for Information Processing 2019. Reproduced in accordance with the publisher's self-archiving policy. The final publication is available at Springer via https://doi.org/10.1007/978-3-030-20671-0_3.en_US
dc.subjectMobile app storesen_US
dc.subjectApp storeen_US
dc.subjectGoogle Playen_US
dc.subjectE-satisfactionen_US
dc.titleMobile app stores from the user's perspectivesen_US
dc.status.refereedYesen_US
dc.date.application2019-05-19
dc.typeConference paperen_US
dc.date.EndofEmbargo2021-05-20
dc.type.versionAccepted manuscripten_US
dc.description.publicnotesThe full-text of this article will be released for public view at the end of the publisher embargo on 20 May 2021.en_US
refterms.dateFOA2019-10-09T15:46:10Z


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