The influence of contrasting values on consumer receptiveness to ethical information and ethical choices
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2019-11Keyword
Ethical consumptionEthical advertising
Consumer values
Advertising trust
Purchase decision involvement
Sustainability marketing
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© 2019 Elsevier Inc. All rights reserved. Reproduced in accordance with the publisher's self-archiving policy. This manuscript version is made available under the CC-BY-NC-ND 4.0 license.Peer-Reviewed
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openAccess
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Ethical consumption is more likely when consumers are receptive to ethical product information and consider such information when making purchasing decisions. Building on communication theory, we develop and test a framework illustrating how different consumer values induce contrasting effects on consumers’ willingness to choose ethical products through affecting consumer receptiveness to ethical product information. We present an online survey with 590 US consumers, which was analyzed with covariance-based structural equation modeling (CB-SEM). Results show that altruistic and biospheric consumer values increase consumers’ willingness to choose ethical products via trust in ethical advertising and ethical purchase decision involvement. In contrast, egoistic consumer values reduce ethical purchase decision involvement, and ultimately consumers’ willingness to choose ethical products. Thus, we illustrate the mechanisms through which contrasting values take effect. Results are discussed in light of theoretical and managerial implications and reemphasize the need for better adaptation of ethical marketing to individual consumer characteristics.Version
Accepted manuscriptCitation
Osburg V, Akhtar P, Yoganathan V et al (2019) The influence of contrasting values on consumer receptiveness to ethical information and ethical choices. Journal of Business Research. 104: 366-379.Link to Version of Record
https://doi.org/10.1016/j.jbusres.2019.07.022Type
Articleae974a485f413a2113503eed53cd6c53
https://doi.org/10.1016/j.jbusres.2019.07.022