Data quality challenges in the UK social housing sector

Abstract

The social housing sector has yet to realise the potential of high data quality. While other businesses, mainly in the private sector, reap the benefits of data quality, the social housing sector seems paralysed, as it is still struggling with recent government regulations and steep revenue reduction. This paper offers a succinct review of relevant literature on data quality and how it relates to social housing. The Housing and Development Board in Singapore offers a great example on how to integrate data quality initiatives in the social housing sector. Taking this example, the research presented in this paper is extrapolating cross-disciplinarily recommendations on how to implement data quality initiatives in social housing providers in the UK.