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    Data quality and governance in a UK social housing initiative: Implications for smart sustainable cities

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    Publication date
    2018-05
    Author
    Duvier, Caroline
    Anand, Prathivadi B.
    Oltean-Dumbrava, Crina
    Keyword
    Data quality
    Data interoperability
    Social housing
    Smart sustainable cities
    Business intelligence
    Peer-Reviewed
    Yes
    
    Metadata
    Show full item record
    Abstract
    Smart Sustainable Cities (SSC) consist of multiple stakeholders, who must cooperate in order for SSCs to be successful. Housing is an important challenge and in many cities, therefore, a key stakeholder are social housing organisations. This paper introduces a qualitative case study of a social housing provider in the UK who implemented a business intelligence project (a method to assess data networks within an organisation) to increase data quality and data interoperability. Our analysis suggests that creating pathways for different information systems within an organisation to ‘talk to’ each other is the first step. Some of the issues during the project implementation include the lack of training and development, organisational reluctance to change, and the lack of a project plan. The challenges faced by the organisation during this project can be helpful for those implementing SSCs. Currently, many SSC frameworks and models exist, yet most seem to neglect localised challenges faced by the different stak
    URI
    http://hdl.handle.net/10454/16845
    Version
    No full-text in the repository
    Citation
    Duvier C, Anand PB and Oltean-Dumbrava C (2018) Data quality and governance in a UK social housing initiative: Implications for smart sustainable cities. Sustainable Cities and Society. 39: 358-365.
    Link to publisher’s version
    https://doi.org/10.1016/j.scs.2018.02.015
    Type
    Article
    Collections
    Social Sciences Publications
    Engineering and Informatics Publications

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