Show simple item record

dc.contributor.authorEl-Haddadeh, R.*
dc.contributor.authorWeerakkody, Vishanth J.P.*
dc.contributor.authorOsmani, M.*
dc.contributor.authorThakker, Dhaval*
dc.contributor.authorKapoor, K.K.*
dc.date.accessioned2018-10-12T11:35:08Z
dc.date.available2018-10-12T11:35:08Z
dc.date.issued2019-04
dc.identifier.citationEl-Haddadeh R, Weerakkody V, Osmani M et al (2019) Examining citizens' perceived value of internet of things technologies in facilitating public sector services engagement. Government Information Quarterly. 36(2): 310-320.
dc.identifier.urihttp://hdl.handle.net/10454/16603
dc.descriptionYes
dc.description.abstractWith the advancement of disruptive new technologies, there has been a considerable focus on personalisation as an important component in nurturing users' engagement. In the context of smart cities, Internet of Things (IoT) offer a unique opportunity to help empower citizens and improve societies' engagement with their governments at both micro and macro levels. This study aims to examine the role of perceived value of IoT in improving citizens' engagement with public services. A survey of 313 citizens in the UK, engaging in various public services, enabled through IoT, found that the perceived value of IoT is strongly influenced by empowerment, perceived usefulness and privacy related issues resulting in significantly affecting their continuous use intentions. The study offers valuable insights into the importance of perceived value of IoT-enabled services, while at the same time, providing an intersectional perspective of UK citizens towards the use of disruptive new technologies in the public sector.
dc.language.isoenen
dc.rights© 2018 Elsevier. Reproduced in accordance with the publisher's self-archiving policy. This manuscript version is made available under the CC-BY-NC-ND 4.0 license.
dc.subjectInternet of things
dc.subjectPublic sector
dc.subjectPerceived value
dc.subjectContinuous use
dc.titleExamining citizens' perceived value of internet of things technologies in facilitating public sector services engagement
dc.status.refereedYes
dc.date.application2018-09-29
dc.typeArticle
dc.type.versionAccepted manuscript
dc.identifier.doihttps://doi.org/10.1016/j.giq.2018.09.009
dc.rights.licenseCC-BY-NC-ND
refterms.dateFOA2018-10-12T11:35:08Z
dc.openaccess.statusopenAccess
dc.date.accepted2018-09-22


Item file(s)

Thumbnail
Name:
Thakker_et_al_GIQ.pdf
Size:
1.120Mb
Format:
PDF

This item appears in the following Collection(s)

Show simple item record