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dc.contributor.authorHaffar, Mohamed*
dc.contributor.authorAl-Karaghouli, W.*
dc.contributor.authorDjebarni, R.*
dc.contributor.authorGbadamosi, G.*
dc.date.accessioned2018-05-22T09:03:19Z
dc.date.available2018-05-22T09:03:19Z
dc.date.issued2019
dc.identifier.citationHaffar M, Al-Karaghouli W, Djebarni R et al (2019) Organisational culture and TQM implementation: investigating the mediating influences of multidimensional employee readiness for change. Total Quality Management & Business Excellence. 30(11-12): 1367-1388.en_US
dc.identifier.urihttp://hdl.handle.net/10454/15980
dc.descriptionYes
dc.description.abstractDespite the robust evidence for the direct relationship between organisational culture (OC) and total quality management (TQM), the mechanisms underlying this relationship are not fully explored and have received little empirical attention. This paper extends prior TQM research in a novel way by building and then empirically testing a theoretical model that includes the mediating role of employee readiness for change dimensions (ERFCs) in the OC –TQM relationship. The paper adds value through its contextual originality in being one of the first studies that are conducted in Algeria; which has special ties with the EU geographically, politically and economically. The empirical data for this study was drawn by distributing a questionnaire to 226 middle managers of Algerian firms. Our findings support the mediating roles of two dimensions of ERFC, namely: self-efficacy (ERFC1) and personal valence (ERFC4) in the OC –TQM relationship. This indicates that the improvement in TQM implementation is not a direct consequence of supportive organisational culture but rather of self-efficacy and personal valence transferring the impact of group and adhocracy culture to TQM. To this effect, these results go beyond previous research and contribute significantly in explaining the underlying psychological mechanisms in the OC –TQM relationships model.en_US
dc.language.isoenen_US
dc.rights© 2017 Informa UK Limited, trading as Taylor & Francis Group. This is an Author's Original Manuscript of an article published by Taylor & Francis in Total Quality Management & Business Excellence on 31 Aug 2017 available online at http://www.tandfonline.com/10.1080/14783363.2017.1369352en_US
dc.subjectTQM
dc.subjectOrganisational culture
dc.subjectEmployee readiness for change
dc.titleOrganisational culture and TQM implementation: investigating the mediating influences of multidimensional employee readiness for changeen_US
dc.status.refereedYes
dc.date.application31/08/2017
dc.typeArticle
dc.type.versionAccepted manuscript
dc.identifier.doihttps://doi.org/10.1080/14783363.2017.1369352
refterms.dateFOA2019-03-01T09:41:39Z
dc.openaccess.statusopenAccess


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