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dc.contributor.authorAl Khamisi, Yousuf N.
dc.contributor.authorKhan, M. Khurshid
dc.contributor.authorMunive-Hernandez, J. Eduardo
dc.date.accessioned2018-05-04T15:41:14Z
dc.date.available2018-05-04T15:41:14Z
dc.date.issued2018
dc.identifier.citationAl Khamisi Y, Khan MK and Munive-Hernandez JE (2018) Knowledge-Based Lean Six Sigma System for Enhancing Quality Management Performance in Healthcare Environment. International Journal of Lean Six Sigma. Accepted for publication.en_US
dc.identifier.urihttp://hdl.handle.net/10454/15784
dc.descriptionYesen_US
dc.description.abstractThis paper presents the development of a Knowledge-Based System (KBS) to support the implementation of Lean Six Sigma (L6σ) principles applied to enhance Quality Management (QM) performance within a Healthcare Environment. The process of KBS building has been started by acquiring knowledge from experts in field of L6σ and QM in healthcare. The acquired knowledge has been represented in a rule-based approach for capturing L6σ practices. These rules are produced in IF….THEN way where IF is the premise and THEN is the action. The produced rules have been integrated with Gauging Absence of Pre-requisites (GAP) technique to facilitate benchmarking of best practice in a healthcare environment. A comprehensive review of the structure of the system is given, detailing a typical output of the KBS. Implementation of L6σ principles to enhance QM performance in a Healthcare Environment requires a pre-assessment of the organisation’s competences. The KBS provides an enhanced strategic and operational decision making hierarchy for achieving a performance benchmark. This research presents a novel application of a hybrid KBS with GAP methodology to support the implementation of L6σ principles to enhance QM performance in a healthcare environment.en_US
dc.language.isoenen_US
dc.rights(c) 2018 Emerald Publishing Group. Full-text reproduced in accordance with the publisher's self-archiving policy.en_US
dc.subjectKnowledge-based systemen_US
dc.subjectLean six sigmaen_US
dc.subjectQuality management in healthcare environmenten_US
dc.subjectGauge absence prerequisiteen_US
dc.titleKnowledge-Based Lean Six Sigma System for Enhancing Quality Management Performance in Healthcare Environmenten_US
dc.status.refereedYesen_US
dc.date.Accepted2018-04-05
dc.typeArticleen_US
dc.date.EndofEmbargo2018
dc.type.versionAccepted Manuscripten_US
dc.description.publicnotesThe full-text of this article will be released for public view at the time of publication in the Emerald journal.en_US


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