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    Factors influencing e-diplomacy implementation: Exploring causal relationships using interpretive structural modelling

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    Sivarajah_GIQ_Final.pdf (921.2Kb)
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    Publication date
    2018-09
    Author
    Al-Muftah, H.
    Weerakkody, Vishanth J.P.
    Rana, Nripendra P.
    Sivarajah, Uthayasankar
    Irani, Zahir
    Keyword
    e-Diplomacy; Digital diplomacy; Interpretive structural modelling (ISM); ICT maturity; e-Government
    Rights
    © 2018 The Authors. Published by Elsevier Inc. This is an open access article under the CC BY license (http://creativecommons.org/licenses/BY/4.0/).
    Peer-Reviewed
    Yes
    
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    Abstract
    Electronic diplomacy (E-diplomacy) is the use of technology by nations to define and establish diplomatic goals and objectives and to efficiently carry out the functions of diplomats. These functions include representation and promotion of the home nation, establishing both bilateral and multilateral relations, consular services and social engagement. It encapsulates the adoption of multiple ICT tools over the Internet to support a nation’s interests in other countries while ensuring that foreign relations are improved between the countries. Given its embryonic nature, little scholarly research has been undertaken to study its influence on diplomatic functions and the various factors that influence its implementation. This paper applies the Interpretative Structural Modelling (ISM) methodological approach to identify factors that impact the implementation of e-diplomacy and to determine their causal relationship and rankings. This study applies the ISM methodology to the subject of e-diplomacy. The ISM-based model provides a framework for practitioners to aid decision-making and manage the implementation of e-diplomacy.
    URI
    http://hdl.handle.net/10454/15340
    Version
    Published version
    Citation
    Al-Muftah H, Weerakkody V, Rana NP et al (2018) Factors influencing e-diplomacy implementation: Exploring causal relationships using interpretive structural modelling. Government Information Quarterly. 35(3): 502-514.
    Link to publisher’s version
    https://doi.org/10.1016/j.giq.2018.03.002
    Type
    Article
    Collections
    Management and Law Publications

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