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    Exploring the role of supplier relationship management for sustainable operations: an OR perspective

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    Publication date
    2014-06
    Author
    Sharif, Amir M.
    Alshawi, S.
    Kamal, M.M.
    Eldabi, T.
    Mazhar, A.
    Keyword
    Sustainable operations management; Supplier relationship management; Systems archetype
    Peer-Reviewed
    Yes
    
    Metadata
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    Abstract
    This paper provides a systems-based approach to the exploration of the relationship and integration between Supplier Relationship Management (SRM) factors as part of a Sustainable Operations Management (SOM) agenda. The authors have chosen electronic procurement (e-Procurement) as a suitable context in this light. Through a review of extant literature, a Systems Archetype (SA) model was developed (based on the ‘Accidental Adversaries’ archetype) and findings from a quantitative pilot study exploring key factors pertinent to e-Procurement SRM were gathered, and hence evaluated against SOM factors. The objective of this research was to describe and visualise the causal interrelationships involved in SRM-SOM through the application of a SA (as an Operations Research tool). The authors believe that this research also provides a unique approach to developing and harnessing the useful and unique properties of Systems Thinking (ST), by attempting to reduce and organise the (generally ad hoc and wide-ranging) sequence of subjective perspectives commonly experienced in causal mapping experiments. The paper builds upon the extant literature, and provides further basis for continuing research in the areas of ST, SAs and the application of operational research to plan sustainable operations.
    URI
    http://hdl.handle.net/10454/14226
    Version
    No full-text in the repository
    Citation
    Sharif AM, Alshawi S, Kamal MM (2014) Exploring the role of supplier relationship management for sustainable operations: an OR perspective. Journal of the Operational Research Society. 65(6): 963-978.
    Link to publisher’s version
    https://doi.org/10.1057/jors.2013.145
    Type
    Article
    Collections
    Management and Law Publications

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