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dc.contributor.authorKhan, S.*
dc.contributor.authorMishra, Jyoti L.*
dc.contributor.authorKuna-hui, E.L.*
dc.contributor.authorDoyle, E.E.H.*
dc.date.accessioned2017-06-21T15:44:31Z
dc.date.available2017-06-21T15:44:31Z
dc.date.issued2017
dc.identifier.citationKhan S, Mishra JL, Kuna-hui EL et al (2017) Rethinking communication in risk interpretation and action. Natural Hazards. 88(3): 1709-1726.en_US
dc.identifier.urihttp://hdl.handle.net/10454/12281
dc.descriptionYesen_US
dc.description.abstractCommunication is fundamental to the transfer of information between individuals, agencies and organizations, and therefore, it is crucial to planning and decision-making particularly in cases of uncertainty and risk. This paper brings forth some critical aspects of communication that need to be acknowledged and considered while managing risks. Most of the previous studies and theories on natural hazards and disaster management have limited perspective on communication, and hence, its implication is limited to awareness, warnings and emergency response to some selected events. This paper exposes the role of communication as a moderator of not just risk interpretation and action but also various factors responsible for shaping overall response, such as individual decision-making under uncertainty, heuristics, past experiences, learning, trust, complexity, scale and the social context. It suggests that communication is a process that influences decision-making in multiple ways, and therefore, it plays a critical role in shaping local responses to various risks. It opens up the scope for using communication beyond its current use as a tool to manage emergency situations. An in-depth understanding of ongoing communication and its implications can help to plan risk management more effectively over time rather than as a short-term response.en_US
dc.language.isoenen_US
dc.relation.isreferencedbyhttp://dx.doi.org/ 10.1007/s11069-017-2942-zen_US
dc.rights© 2017 Springer Science+Business Media Dordrecht. Reproduced in accordance with the publisher's self-archiving policy. The final publication is available at Springer via http://dx.doi.org/ 10.1007/s11069-017-2942-zen_US
dc.subjectRisk; Communication; Uncertainty; Trust; Heuristics; Experienceen_US
dc.titleRethinking communication in risk interpretation and actionen_US
dc.status.refereedYesen_US
dc.date.Accepted2017-05-30
dc.date.application2017-06-06
dc.typeArticleen_US
dc.type.versionAccepted Manuscripten_US
refterms.dateFOA2018-07-25T15:43:01Z


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