Digitally enabled service transformation in UK public sector: A case analysis of universal credit

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Publication date
2017-08Keyword
Digitally enabled transformation; Public sector case; Institutional theory; Structuration theoryRights
© 2017 The Authors. This is an Open Access article distributed under the Creative Commons CC-BY license (http://creativecommons.org/licenses/by/4.0/)Peer-Reviewed
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