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dc.contributor.authorMason, S.*
dc.contributor.authorMountain, Gail*
dc.contributor.authorTurner, J.*
dc.contributor.authorArain, M.*
dc.contributor.authorRevue, E.*
dc.contributor.authorWeber, E.J.*
dc.date.accessioned2016-12-19T16:43:11Z
dc.date.available2016-12-19T16:43:11Z
dc.date.issued2014-09-11
dc.identifier.citationMason S, Mountain G, Turner J et al (2014) Innovations to reduce demand and crowding in emergency care; a review study. Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine. 22(1): 55.en_US
dc.identifier.urihttp://hdl.handle.net/10454/11011
dc.descriptionYesen_US
dc.description.abstractEmergency Department demand continues to rise in almost all high-income countries, including those with universal coverage and a strong primary care network. Many of these countries have been experimenting with innovative methods to stem demand for acute care, while at the same time providing much needed services that can prevent Emergency Department attendance and later hospital admissions. A large proportion of patients comprise of those with minor illnesses that could potentially be seen by a health care provider in a primary care setting. The increasing number of visits to Emergency Departments not only causes delay in urgent care provision but also increases the overall cost. In the UK, the National Health Service (NHS) has made a number of efforts to strengthen primary healthcare services to increase accessibility to healthcare as well as address patients’ needs by introducing new urgent care services. In this review, we describe efforts that have been ongoing in the UK and France for over a decade as well as specific programs to target the rising needs of emergency care in both England and France. Like many such programs, there have been successes, failures and unintended consequences. Thus, the urgent care system of other high-income countries can learn from these experiments.en_US
dc.language.isoenen_US
dc.relation.isreferencedbyhttp://dx.doi.org/10.1186/s13049-014-0055-1en_US
dc.rights© 2014 Mason et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly credited. The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/) applies to the data made available in this article, unless otherwise stated.en_US
dc.subjectEmergency care; Emergency department; Alternative services; Patient care; Accident and emergency; Health services in England; Walk-in centresen_US
dc.titleInnovations to reduce demand and crowding in emergency care; a review studyen_US
dc.status.refereedYesen_US
dc.date.Accepted2014-09-03
dc.typeArticleen_US
dc.type.versionPublished versionen_US
refterms.dateFOA2018-07-25T15:50:22Z


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