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dc.contributor.authorScott, R.
dc.contributor.authorMatthias, Olga
dc.date.accessioned2016-11-11T14:50:09Z
dc.date.available2016-11-11T14:50:09Z
dc.date.issued2018
dc.identifier.citationScott R and Matthias O (2018) Consulting in the public sector. In: Manville G, Matthias O and Campbell J (Eds) Management Consultancy Insights and Real Consultancy Projects. Abingdon, UK and New York, USA: Routledge. 75-94.en_US
dc.identifier.urihttp://hdl.handle.net/10454/10308
dc.descriptionNoen_US
dc.description.abstractThe chapter explores the current landscape in the public sector, considering complications and constraints inherent in delivering service and performance improvement. Cost challenges are key factors for all departments, as are wider societal changes, and have led to changes to delivery models. UK government cuts have already been the biggest in the G7 group of major developed economies, and more are planned. Departmental structure, culture and behaviour as well as the scale of service delivery, present operational challenges not just internally but also to the consultants engaged to help. Consideration is also given to commercial constraints which govern the contracting process and how that in turn affects consultant:client interaction and outcomes. Taking into account the salient features which must be overcome, the chapter concludes by suggesting how the constraints and complications can be minimised or mitigated by adopting alternative approaches more attuned to operating within a public service environment.en_US
dc.language.isoenen_US
dc.relation.isreferencedbyhttps://www.routledge.com/Management-Consultancy-Insights-and-Real-Consultancy-Projects/Manville-Matthias-Campbell/p/book/9781138090132
dc.subjectPublic sector; Management consultancy; Client-consultant relationshipen_US
dc.titleConsulting in the public sectoren_US
dc.status.refereedYesen_US
dc.typeBook chapteren_US
dc.type.versionNo full-text in the repositoryen_US


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